Plumbing Technician

About the role

Chancey & Reynolds is seeking an experienced Plumbing Service Technician to join our growing team in Knoxville, Tennessee. We are looking for a motivated professional who takes pride in delivering exceptional customer service, solving problems, and providing high-quality plumbing solutions for homeowners.

If you're looking for a company that values your skills, provides year-round work, and offers opportunities for growth, we'd love to speak with you.

Responsibilities

• Diagnose, repair, and service residential plumbing systems
• Troubleshoot plumbing issues and provide effective solutions
• Repair and replace water heaters, fixtures, faucets, toilets, garbage disposals, and related plumbing equipment
• Perform drain cleaning and basic sewer line diagnostics
• Educate customers on repair and replacement options
• Maintain accurate service records and job documentation
• Deliver exceptional customer service on every call
• Follow company safety standards and plumbing codes
• Work collaboratively with dispatch and management teams

Qualifications

• Required:
• Minimum 3+ years of plumbing service experience
• Strong troubleshooting and diagnostic skills
• Ability to work independently and manage service calls efficiently
• Excellent customer service and communication skills
• Valid driver's license with a clean driving record
• Ability to explain repair options clearly and professionally
• Preferred:
• Residential service plumbing experience
• Water heater installation and repair experience
• Tankless water heater experience
• Drain cleaning and sewer diagnostic experience
• Sales and customer education experience

Benefits

• Year-round work
• Company vehicle
• Paid holidays and PTO
• Ongoing training and development
• Career advancement opportunities
• Supportive team environment

Pay

$24–29 hourly plus spiffs