Plumbing Service Technician - Journeyman

About the role

Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team. Position Purpose: Troubleshoot, repair, maintain and install commercial/industrial Plumbing systems and related equipment, as assigned in a timely high-quality manner to meet customer commitments and expectations.

Responsibilities

• Perform assigned preventive maintenance tasking within the hours allotted in a high-quality manner.
• Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system.
• Follow point to point trouble shooting guides to find faults in a timely manner.
• Check and verify operation of complete system before leaving the jobsite to minimize callbacks.
• Identify opportunities for improvement and energy savings within existing plumbing related systems.
• Review such recommendations with Sr. Plumbing Service Manager.
• Perform site visits for plumbing projects and communicate material requirements, photos, and relevant project details to PSRs for quote preparation.
• Communicate with the customer upon arrival and at completion of work.
• Promptly and accurately complete all required field service work orders daily.
• Keep Sr. Plumbing Service Manager informed of any customer related concerns.
• Demonstrate capability and interest in training others.
• Keep technical knowledge up to date regarding equipment and concepts.
• Call in daily to dispatch to update status of work for the day as well as to support the coordination of upcoming work.
• Support and maintain a safe and Lean work environment.
• Other duties as assigned.

Requirements

• Journeyman Plumber with at least 5 years of experience working with large industrial/commercial plumbing systems & equipment.
• Valid driver's license with a good driving record.
• Physically able to climb ladders, scaffolds, confined spaces and enter restricted areas for first‑hand observation or inspection.
• Flexibility to work weekends or overtime when required per on‑call schedule.

Qualifications

• Backflow testing certification preferred.

Skills

• Good computer skills.
• Strong written and verbal communication skills.
• Self‑motivated.
• Detail oriented.