Plumbing Operations Manager

Plumbing Service Manager Leads plumbing service operations, overseeing multiple crews and ensuring efficient, high-quality residential and commercial work. Key Responsibilities Manage daily dispatch, crew coordination, and allocation of resources.Oversee inventory control and maintain necessary parts and supplies.Handle budgets, including cost management and operational oversight.Review estimates and invoices to ensure accuracy and compliance.Track and analyze KPIs to improve productivity and service performance.Mentor and support plumbing technicians; provide technical guidance.Resolve field challenges in collaboration with internal teams.Maintain strong customer service standards throughout service delivery. Qualifications & Skills Proven leadership experience managing service crews and operations.Strong technical knowledge of plumbing systems and diagnostics.Competence with estimating, invoicing review, and basic budgeting.Ability to monitor KPIs and drive continuous process improvement.Excellent communication and customer-focused problem solving.