Plumbing Manager

Responsibilities

• Forecast weekly operational tasks, timelines, and resource allocation to maximize efficiency.
• Analyze and forecast factors affecting results to drive continuous improvement in operational performance.
• Monitor and analyze performance metrics and operational data to identify trends and enhance efficiency.
• Mentor, coach, and lead personnel to build a high-performing, growth-oriented team environment.
• Participate in employee recruitment, hiring, counseling, and terminations in alignment with company policy.
• Ensure all employees meet or exceed required safety training (OSHA, First Aid, CPR, etc.).
• Provide performance appraisals, feedback, and growth opportunities for team members.
• Promote continuous learning, professional development, and improvements.
• Drive productivity in field operations through process improvements and tools that enhance labor efficiency.
• Achieve minimum budgeted net profit for the branch.
• Manage billing and collections.
• Track accounts receivable and manage working capital.

Requirements

• 5 years' experience leading workplace safety efforts.
• 3-5 years' prior experience in plumbing.
• Positive safety attitude and personal integrity (non-negotiable).
• Ability to work effectively with customers, including weekends, holidays, extended hours, and 2nd or 3rd shifts as required.
• Technical knowledge in the applicable trade.
• Ability to think conceptually, apply practical solutions, and make decisions quickly.
• Self-starter with solid work ethics, aspiring to advance and earn trust from customers and employees.