Plumbing Manager

Benefits: 401(k)401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time offTraining & developmentVision insurance Plumbing Manager Are you a natural leader with a strong background in plumbing operations? Do you have a passion for leading teams, driving performance, and delivering exceptional customer service? We’re looking for a Plumbing Manager who takes pride in their work and is ready to lead a growing plumbing department with a reputable company. This full-time Plumbing Manager position is onsite and reports directly to company ownership. You will play a key leadership role in overseeing daily plumbing operations, developing technicians, and ensuring efficiency, profitability, and quality workmanship across the department. What We Offer $60,000 base salary (dependent on skills and experience) plus generous bonus potential 100% medical coverage and dental insuranceCompany uniformsFlexible PTO plan (vacation, personal, and sick leave)401(k) with company matchLife insuranceOngoing training and advancement opportunities What You’ll Do Manage day-to-day plumbing operations to ensure efficiency, safety, and customer satisfactionOversee scheduling, dispatching, and workflow for plumbing techniciansCreate, implement, and enforce processes and procedures specific to the plumbing departmentHire, coach, train, and develop plumbing technicians to maximize performance, sales opportunities, and customer serviceHold technicians accountable to performance standards, safety practices, and company expectationsConduct routine ride-alongs, one-on-one meetings, and weekly training focused on both technical plumbing skills and soft skillsCollaborate with ownership and department leaders to drive revenue growth and profitabilityAchieve budgeted revenue by meeting KPIs including average ticket, conversion rate, lead generation, and staffing levelsManage gross margin by controlling labor, overtime, productivity, and material costsParticipate in daily KPI meetings, determine action steps, and communicate technician availability and capacity to the office teamEnsure plumbing work is completed safely, cleanly, timely, and in compliance with code and company standardsHandle customer concerns, employee issues, and operational challenges promptly and professionallyAdjust manpower and scheduling daily based on demand and workloadInspect plumbing trucks, tools, uniforms, and inventory; address deficiencies as neededMaintain accurate inventory levels and oversee materials and equipment readinessFoster a positive, team-oriented culture focused on accountability, growth, and success What Makes You a Great Fit Minimum of 5 years of management experience in plumbing or a related skilled trades environmentStrong working knowledge of residential and/or commercial plumbing operationsProven ability to lead, motivate, and develop techniciansDemonstrated success in operations management, sales performance, and customer serviceAbility to manage KPIs, budgets, and departmental expensesStrong problem-solving, organizational, and multitasking skillsComfortable using technology; experience with ServiceTitan or similar field service software preferredExcellent communication, leadership, and interpersonal skillsSolid understanding of inventory management, materials, and logisticsReliable, positive, and team-focused attitudeValid driver’s license, clean driving record, and ability to pass a drug test and background check If you’re ready to lead a plumbing team you can be proud of and make a meaningful impact, we encourage you to apply today. We are an Equal Opportunity Employer. Benefits: 401(k)Dental insuranceLife insuranceVision insurance Work Location: In person