Plumbing Maintenance Supervisor

Job Summary

The Plumbing Maintenance Supervisor reports to the Regional Property Manager. Primary responsibilities include managing the repair and maintenance of property facilities and apartment units with a focus on Plumbing issues; other Maintenance supervisory responsibilities may also be required.

• Assists in preparing market-ready apartments to include painting, carpeting, general repairs, housekeeping, etc.
• Schedules subordinates to ensure work orders and make-ready units are completed properly and on schedule.
• Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
• Informs Property Manager of repair work needing an outside contractor or replacement of significant appliances.
• Maintains the property's preventative maintenance schedule and oversees the upkeep of all mechanical equipment.
• Performs various preventative maintenance functions and records findings in the Maintenance Log.
• Cleans boilers, if applicable, twice a year.
• Completes regular move-in unit inspections, checks all appliances, sinks, faucets, commodes, blinds, etc.
• Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
• Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris, records time spent in a unit on the work order, and communicates with Leasing Office staff about work order status/completion.
• Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager about number of hours worked on-call for after-hour efforts as required.
• Communicates with the Property Manager all aspects of on-call service request requirements.
• Oversees and delegates to the qualified maintenance team the on-call schedule.
• Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
• Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
• Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
• Keeps accurate inventory of all maintenance and cleaning supplies and reorders as needed from approved vendors.
• Keeps a record of all chemicals and their antidotes in a prominent place.
• Possesses working knowledge of OSHA and safety rules and regulations pertaining to property management and abides by same.
• Affords assistance to Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
• Possesses knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posts a visible map of the same.
• Ensures storage area entrances are locked and have adequate lighting.
• Performs regular inspections of all units, buildings, common areas, and ensures repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
• Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting. Changes air-conditioning filters at least once every three months. Always represents the company professionally.
• Maintains open communication with the Property Manager and other staff.
• Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
• Always displays a friendly and courteous attitude with other employees, and maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.

Skills/Abilities

• Valid Plumbing License preferred.
• Minimum 5 years' experience as a Plumber.
• Hot Water Systems.
• Capital Improvement Programs.
• Residential Preventive Maintenance.
• PA Building Codes.
• Experience in multi-family make ready board management.
• Background in managing site wide unit preventative maintenance or capital improvement projects.
• Valid Driver’s License.
• 5-6 years’ experience in maintenance and construction and repair for apartment communities.
• Minimum 3 years experience in multi-family maintenance managerial position.
• HVAC (preferred).
• Supervisory experience preferred.
• Knowledge, skills, and abilities: soft skills including communication, teamwork, and other interpersonal skills.
• Basic computer/technical skills to operate mobile computing or communications devices, basic PC skills and software knowledge.
• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
• EPA Type lII or Universal license and Certified Pool Operator (CPO) is preferred.
• Trade school and military training are a plus.
• Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
• Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
• Supervisory, leadership skills, teamwork, and collaboration skills to delegate and guide the work activities of others.
• Attention to detail, problem-solving skills, oral and written communication.
• Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
• Ability to maintain confidentiality and appropriate discretion.
• Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.

Education And Experience

• High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
• EPA Type lII or Universal license and Certified Pool Operator (CPO) is preferred.
• Trade school and military training are a plus.
• Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.

Physical Requirements And Work Environment

• The work environment and physical demands described here represent those an employee encounter while performing the essential functions of this job.
• Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is often exposed to various outside weather conditions.
• The noise level in the work environment is usually moderate.
• The employee frequently is required to talk or hear.
• The employee stands, walks, and sits.
• The employee is occasionally required to reach with arms, hands, and fingers; climb or balance; stoop, kneel, crouch, crawl; and smell.
• The employee occasionally lifts, carries, positions, or lifts fifty (50) pounds individually and up to one hundred (100) pounds with assistance devices (dollies, hand trucks, additional persons).
• The working environment is typically in an outdoor setting, with an occasional need to leave the premises for business purposes.
• The Plumbing Maintenance Supervisor may work non-traditional hours, including evenings or weekends, to complete work.
• Employer may also require employees to attend company meetings and training programs; may require additional travel requirements outside of the assigned community.
• Property employees are required to comply with the company uniform policy.
• A copy of the uniform policy is provided on the first day of company employment.

Required Pre-employment Screening

• Background check.
• Drug testing.

Work Schedule

This is a full-time position, must be able to work a 40-hour standard work schedule.