Plumber / Technician

About the role

Experienced journeyman plumber/technician reporting to the Operations Manager, performing residential plumbing, repair, maintenance, and installation functions for Carboni Plumbing and Heating, a RWA Well Services Company. Work includes well pump systems, water treatment, gas and oil-fired equipment, remodeling, new construction, drain cleaning, frozen pipe repair, and all other general plumbing service tasks.

Responsibilities

• Run residential service calls for plumbing-based repair, maintenance, or new construction.
• Perform residential well services repair and maintenance calls.
• Monitor truck inventory and prepare requisitions for procurement of materials and supplies.
• Communicate with customers regarding plumbing service diagnosis and repair requirements.
• Cover early starts and after-hours emergency situations as needed.
• Participate in training to stay current with new technology and techniques.
• Perform other duties as required to achieve the mission of RWA Well Services.

Requirements

• High school diploma or equivalent.
• P-2 or higher plumbing license required; S-2 license a plus.
• Minimum 4 years of field experience in residential plumbing services.
• Solid grasp of residential well system configuration, diagnosis, and repair.
• Excellent organizational and communication skills (verbal and written).
• Ability to work as part of a team and utilize technology such as an iPad for daily operations.
• Ability to initiate and work through conflicts to achieve desired outcomes.
• Must be able to read and understand residential plumbing manuals and specifications.
• Ability to work independently, exercise sound judgment, and maintain a valid Connecticut motor vehicle operator’s license.
• Ability to work in a fast-paced environment while remaining calm and composed.
• Ability to multi-task when assigning, reviewing, and tracking numerous work orders and projects.