Plumber (Residential Service)

About the role

Are you a skilled Residential Service Plumber who enjoys solving problems, helping homeowners, and delivering exceptional customer service? Are you looking for a company that values your expertise, supports your growth, and rewards your performance? If so, discover why so many employees and customers choose WM Henderson. For more than 30 years, WM Henderson has been a trusted name in plumbing, heating, and air conditioning services. Our success is built on outstanding customer care, technical excellence, and a people-first culture. We recognize that our employees are the foundation of our business, and we invest in their success through training, career development, and industry-leading support. At WM Henderson, we believe that happy employees create happy customers.

Responsibilities

• Troubleshoot, diagnose, and repair residential plumbing systems
• Perform preventative maintenance and plumbing inspections
• Deliver exceptional customer service and professional recommendations
• Educate homeowners on repair and replacement options
• Maintain a high standard of workmanship and professionalism

Requirements

• Experience as a Residential Service Plumber
• Relevant plumbing licenses and certifications preferred
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening
• Professional appearance and strong work ethic
• Excellent customer service and communication skills
• Self-motivated, dependable, and team-oriented mindset

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability coverage
• Wellness Reimbursement Program
• Employee Assistance Program, including counseling and legal resources
• Paid Time Off and Paid Holidays
• 401(k) with company match
• Employee discounts
• More than 150 hours of paid training annually
• Clear advancement opportunities with a strong promote-from-within culture
• Sponsorship opportunities for Journeyman licensing and NATE certifications
• Tuition reimbursement and scholarship programs
• Company-provided tools, resources, and ongoing support

Pay

• Up to $40/hour base pay
• Annual earning potential of $80,000 to $130,000+
• Performance-based bonus opportunities
• Up to $5,000 sign-on bonus for qualified candidates

Schedule

• Stable, year‑round employment – consistent full‑time work throughout the year
• Flexible scheduling options, including traditional schedules and 4x10 shifts
• Strong customer demand and steady workflow