Player Services Cashier - Full-Time

Responsibilities

• Foster a fun environment.
• Be a gracious host to all guests and co-workers.
• Promote a positive influence in the community and participate in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the Red-Carpet Customer Service Program.
• Maintain a balanced cashier's station.
• Process cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, and travelers’ checks, exchanging currency, and processing cash advances).
• Knowledgeable of and comply with Title 31 regulations.
• Enroll patrons into Players Club, issue Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.
• Work the main bank as assigned.
• Answer phone calls with proper phone etiquette.
• Comply with state, company, and departmental policies and regulations.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or hospitality role preferred.
• Knowledge of casino operations and gaming regulations.
• Ability to work flexible hours including weekends and evenings.
• Strong interpersonal and communication skills.
• Basic computer skills, including proficiency in Microsoft Office.

Benefits

• Base salary is just one component of our competitive Total Rewards package.
• Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Starting salary: $17.50 per hour, plus tips and gratuities.

Schedule

Flexible schedule with potential for weekend and evening shifts.