Platform Administrator

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About the Role

As a Platform Administrator, you will support the implementation, operation, and lifecycle management of core infrastructure platforms that enable secure, reliable, and efficient technology services across Harvard Medical School (HMS). You will contribute to the provisioning, configuration, and support of server operating systems, configuration enforcement, monitoring, compliance, and infrastructure automation. Working independently and as part of the Platform Infrastructure team, you will ensure systems are well-managed, standards-compliant, and integrated into the broader HMS technology environment. This role involves active participation in projects and day-to-day support, with a strong focus on operational reliability and collaboration across teams.

Responsibilities

• Participate fully in the provisioning, patching, and decommissioning, administration, and support of server operating systems across the infrastructure platform lifecycle.
• Maintain configuration management tools and enforce system baselines.
• Support the administration and integration of identity and policy systems such as Active Directory and Group Policy.
• Monitor infrastructure systems, respond to alerts, and support compliance reporting processes.
• Contribute to the automation of system provisioning and configuration workflows.
• Collaborate with other IT teams to ensure platform services are integrated and reliable.
• Participate fully in the software development lifecycle for operational scripts and tools.
• Evaluate and implement improvements to infrastructure systems and services.
• Contribute to documentation and standard operating procedures.
• Act as a technical point of contact for internal stakeholders and support team knowledge-sharing.
• Participate in off-hours on-call rotation.
• Perform other duties as assigned.

Requirements

Basic Qualifications:

• Minimum of two years’ post-secondary education or relevant work experience.

Additional Qualifications and Skills:

• Previous experience managing server infrastructure platforms.
• Experience with Windows and Linux server operating systems, lifecycle management, and configuration tools.
• Working knowledge of Active Directory, Group Policy, and identity integration.
• Basic experience with monitoring platforms, compliance tools, and system automation.
• Strong troubleshooting, communication, and collaboration skills.
• Ability to work collaboratively in a team and adapt to evolving technologies and priorities.
• Demonstrated service mindset and ability to contribute to a team-oriented environment.
• Good organizational skills and attention to detail.
• Willingness to learn and grow technical skills.

Certificates and Licenses: Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

Schedule

• 35 hours per week.
• Occasionally required to work outside of normal business hours and may be contacted during off hours.

This position has been determined to allow for hybrid work, with the work schedule and location set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard-registered state in compliance with the University’s Policy on Employment Outside of Massachusetts.

Benefits

Harvard offers a comprehensive benefits package designed to support a healthy work-life balance and your physical, mental, and financial wellbeing. Benefits include, but are not limited to:

• Generous paid time off, including parental leave.
• Medical, dental, and vision health insurance coverage starting on day one.
• Retirement plans with university contributions.
• Wellbeing and mental health resources.
• Support for families and caregivers.
• Professional development opportunities, including tuition assistance and reimbursement.
• Commuter benefits, discounts, and campus perks.

Learn more about these and additional benefits on the Benefits & Wellbeing Page.