Plant Liaison
About Voltava
At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide.
Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors. Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything.
About the Role
The Plant Liaison serves as the primary point of contact between the Company and its customers at the customer’s manufacturing facility. This role supports strong customer relationships, monitors product installation and material flow, and coordinates the resolution of issues to minimize production disruptions. Working closely with customer representatives and Company plant leadership, the Plant Liaison ensures concerns are communicated promptly, corrective actions are coordinated effectively, and the Company’s quality, service, and operational standards are upheld.
Responsibilities
- Build positive relationships with customers and follow through on commitments to deliver a high-quality customer experience.
- Communicate effectively with customer representatives, plant leadership, and cross-functional teams to keep information flowing and issues moving toward resolution.
- Investigate problems, identify root causes, and coordinate practical solutions that minimize production disruptions.
- Maintain close attention to detail when monitoring product installation, material flow, quality concerns, and documentation.
- Take initiative, anticipate potential challenges, and demonstrate accountability for seeing issues through to resolution.
- Apply knowledge of manufacturing operations, production processes, and material handling to support efficient, uninterrupted workflows.
- Collaborate with diverse teams, demonstrate respect for others, and contribute to shared operational goals.
- Seek opportunities to improve processes, strengthen communication, and increase operational efficiency.
- Adapt to changing priorities and maintain flexibility to work additional or non-routine hours as business needs require.
- Use Microsoft Office, particularly Excel, and established Company systems to support accurate reporting and documentation.
Requirements
- Minimum of three years of experience in a manufacturing or production environment.
- Experience with material handling, production flow, or manufacturing operations preferred.
- Familiarity with Company systems, standard operating procedures, process documentation, and flowcharts preferred.
Education
High school diploma or equivalent required.
Travel
Minimal travel required.
Benefits
We believe our team members are our greatest investment, which is why we offer a competitive total rewards package designed to support you at every stage of your career and life.
- Comprehensive health, dental, and vision coverage
- Retirement savings programs with employer contributions
- Tuition reimbursement
- Paid time off and holidays
- Employee assistance resources
- Additional wellness programs and benefits designed to support your health, financial well-being, professional growth, and overall quality of life
Core Values
- Respect: We create belonging by bringing out the best in each other.
- Integrity: We earn trust through every interaction.
- Courage: We show up fully even when it would be easier not to.
- Impact: We strengthen the people and places around us.