Plant IT Engineer - Livonia Transmission Plant

About the Role

As a member of the Plant IT team at Ford, you are directly responsible for maintaining the systems that keep each of our 4 transmission lines running. Your role involves providing technical support, data analysis, and problem resolution for the applications and infrastructure used in transmission production for Ford and Lincoln vehicles globally. This position offers an opportunity to expand your IT skillset while gaining manufacturing experience to enhance your long-term career potential.

Responsibilities

• Support a multi-shift operation in a manufacturing plant, requiring a flexible schedule (days, nights, and/or weekends).
• Provide technical support (IT applications, infrastructure, operating systems, end-user productivity tools) to plant business customers throughout the manufacturing facility.
• Interface with Business IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems/PDO teams in resolving incidents, including escalations and collaboration with global teams (e.g., DBA, Server Operations, Ops Control, Network Operations).
• Focus on the integration and long-term maintenance of applications and hardware.
• Assist the team lead with managing assignments and workload.
• Develop, maintain, and share accurate support documentation.
• Support local network equipment in a Cisco-based environment.
• Support local servers across both physical and virtual environments in Windows and Linux ecosystems.
• Support IIOT deployments and expansion efforts using iOS and Android-based equipment.

Requirements

• High School diploma.
• Experience in one or more of the following areas:
  • Server administration (Windows 2012+ or Linux).
  • Cisco routers and switches, including basic staging, troubleshooting, and cable installation.
  • Windows Server and Windows Active Directory/ADFS.
  • VM servers (OSV).
  • Android and/or iOS devices (iPhones, iPads).
  • Mac OS.
  • Office365 and SharePoint.
  • Office automation.
  • FIS, QLS-CM, QTS, QWX, PDS, LMA, OBL, QDAS.
  • Dell PCs, Dell Laptops, HP Printers, and HP Servers.
• A strong desire to learn manufacturing operations and business practices from an IT perspective.
• Broad business and manufacturing perspective is helpful.
• Understanding of computer-based tools, computing infrastructure, and interest in processes supporting manufacturing.
• Willingness to work in a high-pressure production environment with a flexible schedule.
• Willingness to learn and adapt to new technologies.
• Strong written and verbal communication skills.
• Ability to multi-task and manage multiple assignments.
• Work efficiently and effectively with diverse, cross-functional teams under stressful circumstances.
• Ability to communicate effectively with business users and IT professionals, including globally distributed teams.
• Adjust communications appropriately for the audience, including all levels of management.
• Motivated self-starter with the ability to identify, investigate, and solve problems without supervision.

Preferred Qualifications

• Plant floor automation experience (e.g., control systems, PLCs) is highly desired but not required.
• Manufacturing experience is preferred but not required.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, and subsidized back-up child care.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, including management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• Generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, visit https://fordcareers.co/GSR.

Pay

$74,300 - $166,200 (salary grades 6-8).

Visa sponsorship is not available for this position. Candidates must be legally authorized to work in the United States.