Plant Issue Resolution Engineer
About The Role
Zoox is reimagining personal transportation from the ground up. As a Plant Issue Resolution Engineer, you will play a critical role in ensuring the quality and build readiness of our autonomous vehicles during manufacturing. You will operate at the intersection of engineering and production, driving rapid containment and resolution of issues identified during general assembly and end-of-line validation.
Responsibilities
Lead triage, containment, and resolution plan of issues identified during general assembly and end-of-line testing for our Level 3 Toyota Highlander Autonomous Mapping and Validation fleet and our pre-production robotaxi builds.
Define and execute short-term containment actions, including rework plans, part quarantine, and build flow protection.
Collaborate cross-functionally to lead root cause analysis across design, process, supplier, and manufacturing domains, identify and prioritize blockers, and drive Design for Manufacturing (DFM) improvements.
Support cross-functional teams to implement permanent corrective actions (PCA) and prevent recurrence.
Support prototype builds, production trials, and engineering changes to validate fixes and improve manufacturability.
Develop and maintain metrics, dashboards, and reporting to track issue health, closure rates, and recurrence and improve PIRT processes, including issue tracking, prioritization, and cross-functional execution.
Qualifications
B.S. or M.S. degree in Electrical or Mechanical Engineering or related technical field
6-8 years of experience in automotive OEMs, robotics, aviation, or other complex hardware systems within manufacturing, product engineering, or sustaining environments
Strong understanding of OEM vehicle electrical systems, wiring harnesses and connectors, control units, compute, sensor hardware, and mechanical systems
Proven experience leading root cause analysis and corrective actions in production, manufacturing, or field environments, including new product launch support
Strong cross functional communication and problem solving skills with the ability to operate effectively in a fast paced environment
Bonus Qualifications
Experience with Design for Manufacturing (DFM), production process optimization, Lean, Six Sigma, or similar continuous improvement methodologies
Experience in autonomous vehicles, robotics, or EV systems
Familiarity with tools such as 3DX (Dassault), DELMIA, SAP ME/MII, JIRA, Confluence, SQL, Python, or data visualization tools
Key Responsibilities & Skills
Autonomous Vehicle Issue Resolution
Manufacturing Quality Assurance
Root Cause Analysis & Problem Solving
Permanent Corrective Action (PCA) Implementation
Containment & Rework Planning
Cross-Functional Team Leadership
Metrics Development & Dashboard Reporting
Design for Manufacturing (DFM) Improvements
Production Process Optimization (Lean / Six Sigma)
Vehicle Electrical & Wiring Harness Expertise
Prototype Build & Production Trial Support
Fleet Reliability & Readiness Management
Technical Skills
SAP ME / MII
3DX (Dassault) / DELMIA
JIRA / Confluence
SQL / Python
Data Visualization Tools
Education
Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Engineering (Related Technical Fields)
Preferred: Master's Degree (M.S.) in Electrical Engineering, Master's Degree (M.S.) in Mechanical Engineering, Ph.D. in Engineering