Plant Clerk

About the role

As a Plant Clerk at US Aggregates, you will serve as a support partner to the plant operations and sales team, providing administrative and customer support to ensure optimal performance.

Responsibilities

• Primary backup for dispatching, scheduling haulers for daily loads for your site, as needed.
• Responsible for all daily weighing and ticketing of trucks for the site.
• Check and verify daily tickets for accuracy.
• Responsible for all visitor check-ins, safety requirements for visitors, and site-specific training.
• Scanning and filing daily tickets.
• Responsible for processing all daily cash sales for the site.
• Responsible for updating and compiling the daily CAPP report, submitting weekly/monthly to the QC lab and plant manager.
• Assist the sales coordinator and sales team in communicating quote information or entering quotes as instructed.
• Assist the sales coordinator and sales team with job updates and new developments within the territory or location.
• Responsible for training all backup plant clerks for the site.
• Manage all purchase orders (POs) for the territory, working with the Area Manager and Plant Managers on billing, invoicing, and other items as needed.
• Assist with safety submissions as needed.
• Support the sales team on customer issues and provide updates on key job statuses.
• Function as the liaison between sales, operations, and other internal teams to ensure seamless operation.
• Provide regular communication between the sales and operations teams.
• Partner with the sales team to identify opportunities for improving communication on sales activity and job status.
• Provide accurate and prompt responses to all customer inquiries.
• Handle daily phone calls, office mailing, faxing, and general office filing.
• Additional duties and responsibilities as assigned, including continuous growth in alignment with the company’s core values, competencies, and skills.

Requirements

• High School diploma or equivalent GED.

Skills

• Outstanding organizational skills.
• Demonstrated ability to maintain confidential information.
• Strong communication skills with both internal and external individuals.
• Ability to work under pressure and manage multiple projects while supporting multiple sales professionals.
• Proficient in Microsoft Office Suite.
• Demonstrated ability to build relationships and work in a collaborative, team-based environment.
• Demonstrated ability to utilize technology to create streamlined processes and efficiency.

About US Aggregates

US Aggregates is a privately held, family-owned business headquartered in Indianapolis. With over 20 operations across Indiana, US Aggregates has been a customer-focused, innovative provider of high-quality essential stone, sand, and gravel used in road construction, site prep and utilities, agriculture, and erosion control. The company also specializes in industrial minerals like dolomitic and high-calcium products. Since 1967, US Aggregates has built a reputation for prioritizing safety, quality, and community. US Aggregates is part of The Heritage Group's family of companies.