Planon Administrator

Key Responsibilities

• Administer and maintain the Planon IWMS platform, including modules for Project Management & Space & Workplace Management
• Configure workflows, business rules, forms, dashboards, and reports to meet business requirements
• Manage user roles, permissions, and security settings
• Perform any configuration changes in coordination with client and vendors
• CMMS specialists must be able to communicate with many different types of workers, managers, and procurement staff to schedule workers, order the correct parts, and work within budgets to carry out a maintenance or repair work plan
• Serve as the primary point of contact for Planon-related issues and requests for client and its real estate service providers
• Provide tier 2/3 support and troubleshoot system errors, integrations, and performance issues
• Maintain system health, data integrity, and scheduled jobs
• Coordinate with Planon support and implementation partners as needed

Required Qualifications

• Bachelor’s degree in Information Systems, Facilities Management, or related field (or equivalent experience)
• 2–5+ years of experience administering or supporting Planon IWMS or other competing corporate real estate solutions
• Strong understanding of facilities management and/or real estate business processes
• Experience with system configuration, workflows, and reporting
• Able to troubleshoot complex system and data issues
• Strong communication and stakeholder management skills

Preferred Qualifications

• Planon certification(s)
• Experience with SQL, APIs, or integration platforms
• Experience supporting large, multi-site organizations
• Familiarity with ITIL or service management processes

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits

• Comprehensive benefits package
• Competitive pay

Compensation

The compensation for the position is: $ 97,750.00 - $115,000.00

About the Role

We are seeking an experienced Planon System Administrator to manage, configure, and support our client’s Planon Integrated Workplace Management System (IWMS).

Skills

Not specified

Qualifications

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified