Planning and Innovation Program Assistant

About the role

The Planning Intern is a temporary, part-time position within the Planning & Innovation Division (P&I), providing hands-on support across a range of functions including data analysis, performance monitoring, planning and communications support, peer reviewing, and artificial intelligence (AI) research. The role offers a currently enrolled student in transportation/urban/land use planning, GIS/ quantitative data analysis and visualization, communications, or other related field the opportunity to work in support of transit service plans, capital projects, and other programs as part of AAATAs 2045 Long Range Plan (LRP). The LRP lays out a 20-year shared vision and strategy for public transportation services in the Ann Arbor Ypsilanti area. The Planning Intern assists P&I staff on routine project tasks, data analysis, visualization, and documentation, and special projects as assigned by the Team Lead- Service Planning, Team Lead- Data & Scheduling, and Senior Project Manager.

Qualifications

• Currently enrolled student in transportation/urban/land use planning, GIS/ quantitative data analysis and visualization, communications, or other related field.

Responsibilities

• Data Analysis Assistance with ridership/GIS/other data collection.
• Verification and cleaning (including video and other methods).
• Basic statistical/GIS/other analyses.
• Performance Monitoring Assistance in observing on-street operations.
• Documentation and classification of customer service issues,
• Tracking on-time performance, ridership, and other service metrics.
• Planning Assistance Collaboration in providing analyses in support of short/medium-term service adjustment plans (including route, schedule, and boarding location adjustments in response to customer concerns).
• Collaboration in support of long-term/capital plans and projects (including but not limited to future facilities construction plans, bus rapid transit, and other projects).
• Communications Support Assistance in preparation of internal and customer-facing communications materials (including maps/schedules, customer-facing online tools, and on-vehicle information systems).
• Support of P&I staff at stakeholder feedback/informational sessions.
• Peer Review Research of industry best practices.
• Collection of data from agencies with characteristics similar to AAATA.
• AI Research Research of potential uses of AI tools and practices for planning and data related analyses in support of future development of a divisional and agency-wide set of AI usage policies.

Pay

Pay Rate: $21.50

Schedule

Part-time, temporary (3 months)