Planner, Supply Planning (NARS)

About the Company

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO, and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez, and Tory Burch. Headquartered in New York City with U.S. offices and facilities in New Jersey, Ohio, Texas, and Florida, Shiseido Americas employs over 2,000 individuals across the U.S., Canada, and Latin America.

At Shiseido Americas, we value and celebrate human diversity, fostering a collaborative workplace culture where creative thinking, inclusivity, and unique perspectives drive success. Our Supply Planning team encourages continuous learning and improvement, focusing on innovation and operational excellence.

About the Role

We are seeking a Supply Planner to join our S&OP NARS team. The primary objectives are to ensure achievement of key metrics for inventory maintained at the America Distribution Center (ADC):

• Service level (fill-rate) – both to external retailers and DTC channels
• Inventory optimization/coverage (days of coverage)
• Visibility to and disposition of Excess & Obsolete inventory

The role involves close collaboration with Demand Planning, international affiliates, and domestic teams. The ideal candidate has a problem-solving attitude, understands supply planning business processes, and can facilitate the best use of networking capital (inventory, storage cost, logistics costs).

Responsibilities

Allocating Inventory

• Review IBP allocation and adjust based on stock availability, market freshness requirements, and active versions.
• Collaborate with the web team to ensure stock availability, provide inventory level recommendations, run analysis, investigate out-of-stock root causes, and propose proactive solutions.
• Coordinate drop shipments.
• Collaborate with the U.S. sales team for domestic stock allocation.

Controlling Optimal Inventory Level

• Utilize inventory management systems to track and analyze stock levels.
• Review below-target KPIs (fill rate and inventory coverage) and initiate problem-solving efforts.
• Assess short-term forecast changes and advise on inventory availability.
• Review low inventory lists and advise on item priorities with multiple teams (e.g., production, quality, assembly, warehouse, transportation).
• Validate projected inventory to minimize excess stock and obsolete products.
• Provide a list of excess stock and obsolete products, and follow up on key actions to reduce liabilities.
• Communicate out-of-stock reports and risks of shortage.
• Execute quality release in systems.
• Produce and share reports of open orders.

Maintaining S&OP Parameters

• Calculate and update safety stock and safety time regularly.
• Gather information on item version switches, run analysis to estimate actual switch dates, and provide visibility on ATS (available to ship) dates.
• Update product status and discontinuation dates.

Requirements

• College degree in a relevant field or related job experience (including internships and co-ops).
• Intermediate to advanced Excel skills (e.g., xlookup, pivot tables, sumif, subtotal, conditional formatting, power query).
• 0-2 years of planning experience in a supply chain role, ideally in manufacturing or supplier environments within the consumer goods industry.

Preferred Qualifications

• APICS ASCM CPIM or CSCP certification.
• Lean Six-Sigma certification.
• Experience with an ERP system (SAP experience is a plus).
• Understanding of end-to-end supply chain functions and their linkages.
• Ability to manage priorities and collaborate cross-functionally.

Benefits

At Shiseido Americas, we offer a comprehensive benefits program designed to support our employees:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility Opportunities
• Product Discounts & Annual Gratis
• Employee-Led Affinity Groups
• Tuition Reimbursement

Pay

Salary: $70,080 - $105,120 per year. The base pay for this position may vary based on geographic location. Actual base pay offered will be based on job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer participation in our bonus program and a full range of competitive benefits.