Planner Scheduler/Readiness Coordinator - WV & MD Work Management - Fairlea Service Center

About the role

FirstEnergy (NYSE: FE) is a forward-thinking electric utility headquartered in Akron, Ohio, with one of the nation's largest investor-owned electric systems — more than 24,000 miles of transmission lines connecting the Midwest and Mid-Atlantic regions, and a regulated generating fleet exceeding 3,500 megawatts. This full-time, on-site position is with Monongahela Power Company, a FirstEnergy subsidiary, located in Fairlea, WV. The role is responsible for short-range planning and scheduling of operational processes, analyzing results, and supporting process improvements to maximize operational productivity and efficiency within FirstEnergy's work management system.

Responsibilities

• Demonstrate and direct a solid commitment to all aspects of safety.
• Provide reliable support to operations supervision by planning and scheduling activities, managing the work queue, staffing, equipment, materials, tools, switching orders, permits, and work package instructions required to operate, maintain, and/or construct overhead/underground line facilities.
• Assist supervision in establishing work commitment dates; expedite projects when necessary and adjust schedules daily due to changes in available resources or external conditions.
• Reflect line employees' crewing and vehicle assignments in CLICK and dispatch work daily to assigned crews.
• Utilize CLICK to create the troubleman/serviceman schedule and assign work.
• Participate in interactions with internal/external customers on inquiries concerning construction and maintenance activities.
• Coordinate work request activities with appropriate groups to establish job start and completion dates.
• Aid in performing pre-construction work request assessments to facilitate optimal resource utilization.
• Ensure underground utility locates are completed (e.g., OUPS, PA ONE CALL, MISO Utility Tickets).
• Ensure switching/hold offs are completed.
• Develop a firm two-week plan of assigned operations center activities and a one-month projection of anticipated future activities, providing management with a daily work plan and job contingency strategy.
• Manage time and priorities; update management on work in progress, backlog, section productivity, and all other applicable status updates.
• Assist management by providing technical reports and metrics to ensure compliance with FirstEnergy practices and procedures; interpret report analysis and prepare recommendations.
• Collaborate with Consolidated Planning regarding alignment between actual work and the budgeted annual work plan; review actual work hours vs. forecasted, provide variance explanations, and communicate areas requiring forecast adjustments.
• Follow existing processes and improvement practices to develop and support appropriate documentation, communication, and training.
• Discuss work to be performed with operations team to address special needs, equipment, vehicles, flaggers, and review prints when necessary.
• Plan and schedule accelerated/service work.
• Assist during emergencies and storm-related activities; travel to various off-site locations, FirstEnergy office locations, training facilities, and customer sites when requested.
• Attend all required regulatory training.
• Provide day-to-day support to supervision and other employees on assigned activities.

Qualifications

Lines Planner/Scheduler I (entry level):

• Bachelor's degree in Engineering Technology or related discipline + 0–1 years related work experience; in lieu of degree, minimum 2 years related work experience.
• Related experience includes knowledge of planning/scheduling of work, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources for construction and maintenance activities.

Lines Planner/Scheduler II:

• Bachelor's degree in Engineering Technology or related discipline + 1–2 years related work experience; in lieu of degree, minimum 3 years related work experience.
• Related experience includes customer service, knowledge of planning/scheduling/prioritizing of work, and construction and maintenance practices.
• Professionalism to work with engineers and management, and to interface cooperatively with customers, contractors, and the public in a courteous manner consistent with FirstEnergy's rules of engagement.
• Self-motivated; able to multitask and balance competing priorities.
• Solid verbal and written communication skills.
• Experience with PC software: Microsoft Office (Word, Excel, Access, PowerPoint, Outlook), SAP, GIS, CREWS, CLICK, PowerOn, CAD/AutoCAD, Energy Delivery Outage Application, and database query tools.
• Gain knowledge of planning/scheduling best practices, processes, and tools.
• Gain knowledge of National Electric Safety Code (NESC), National Electric Code (NEC), Customer Guide for Electric Services (CGES).
• Gain understanding of the Company's Accident Prevention Handbook and Manual of Operations and their practical application.
• Gain knowledge of the purpose, function, and operating characteristics of equipment, distribution design, residential/commercial/utility electrical distribution systems, construction methods, maintenance practices, service practices, standards, and procedures.
• Gain understanding of legal and regulatory requirements as appropriate.
• Must have personal vehicle to commute to various facilities and locations as required and possess a valid driver's license.

Lines Planner/Scheduler III (includes all above plus):

• Bachelor's degree in Engineering Technology or related discipline + 2–4 years related work experience; in lieu of degree, minimum 5 years related work experience.

Lines Planner/Scheduler IV (includes all above plus):

• Bachelor's degree in Engineering Technology or related discipline + 4–6 years related work experience; in lieu of degree, minimum 7 years related work experience.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

Schedule

• Full-time, on-site position in Fairlea, WV
• Travel required to various off-site locations, FirstEnergy office locations, training facilities, and customer sites
• Must have personal vehicle and valid driver's license for commuting to various facilities
• Participation in emergencies and storm-related activities as needed