Facility Scheduling Coordinator

About the Role

This position within the Campus Recreation Department ensures facility schedules are maximized, client needs are met, and event logistics are fulfilled to host successful events that provide a safe, positive experience for guests.

Responsibilities

• Lead for scheduling all facilities managed by Campus Recreation (90%):
  • Coordinate facility schedule process from receiving requests, accommodating requests, deciding when to confirm requests, and making changes to reservations as requested.
  • Utilize effective customer service techniques when responding to requests.
  • Create estimates and agreements for external rental groups.
  • Track agreement process including renter’s insurance and signatures.
  • Create, track, and maintain accurate invoices for each group in a timely manner.
  • Coordinate with colleagues to provide hourly staff for external groups who rent facilities.
  • Ensure cooperative relationships between various user groups, departments, and agencies.
  • Facilitate regular meetings with stakeholders.
  • Attend select events to ensure events are successful.
• Administrative duties (10%):
  • Manage use of resources including funding, personnel, facilities, and time.
  • Serve on Campus Recreation and university committees.
  • Participate in professional development opportunities to remain current in the field.
  • Assist Associate Director with projects as requested.
• Other duties as assigned as necessitated by the Division of Student Life.

Requirements

• Associate’s degree preferred or 1-3 years of relevant experience in facility management.
• Collaboration skills with various student, faculty, staff, alumni, and external groups.
• Demonstrated effective communication skills, both written and verbal.
• Demonstrated effective use of software.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Must have a valid driver’s license and/or qualify to drive university vehicles.

Pay

Pay Range: $17.57 - $28.96

Benefits

More information on benefits can be found here.

Location

Durham