Planner/Scheduler I/II

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities is a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.

About the role

The Planner / Scheduler oversees the creation, planning, and dispatching of short-cycle and long-cycle work activities within the Construction & Maintenance Department. This role works with leadership to ensure work is performed efficiently and in compliance with regulatory standards.

Responsibilities

• Creates short-cycle work orders in WACS Screen and consolidates work orders in WACS & OFS.
• Manages exceptions associated with WACS or OFS.
• Manages physical work packages between Engineering & Construction & Maintenance.
• Coordinates with other groups, including Engineering, Storeroom, OC’s, Records, Service, Schedulers, and Corporate Communications.
• Maintains and updates scheduled work, resolves time constraint conflicts, identifies variances, develops explanations for schedule changes, sends reminders, and submits & monitors one-call tickets.
• Coordinates and leads weekly scheduling meetings with local management personnel.
• Adjusts schedules and work plans based on feedback.
• Coordinates with local network leadership to ensure proper material and equipment availability; adjusts schedules and communicates impacts if unavailable.
• Meets with Corporate Communications to discuss upcoming work in high-profile areas.
• Complies with Company and industry standards and regulations.
• Monitors field employee productivity and informs local supervision of potential issues.
• Supports storm and emergency response efforts, including after-hours availability.
• Ensures training requirements, compliance, and needs are current and satisfied.
• Performs other duties as assigned.

Requirements

• Associate’s degree or 2+ years of experience in utility operations, work management, or field services.
• Planner/Scheduler I: 2–4 years of experience.
• Planner/Scheduler II: 4–6 years of experience.

Skills

• Proficiency in work management systems (e.g., Oracle CCS, WACS, OFS, Maximo, Click, SAP CCS, Service Suite), Microsoft Office Suite, and GIS tools.
• Ability to manage multiple responsibilities and deliverables.
• Ability to work with multiple levels of the organizational structure.
• Excellent organizational and analytical skills.
• Experienced/trained in planning and scheduling activities.
• Strong knowledge of and expertise with computer technology.
• Strong decision-making skills.
• Ability to adapt to changing priorities.
• Ability to work well under pressure.
• Initiative-taking and dependable collaborator.

Physical Requirements

• Able to operate a personal computer, either desktop or laptop, and sit for extended periods.
• Able to operate a copy machine, fax machine, calculator, telephone, and other miscellaneous office equipment.
• Able to exert up to 10 lbs. of force occasionally and/or a minimal amount of force frequently to lift, carry, push, or otherwise move objects.
• Able to work daily in all types of weather conditions.
• Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion.
• Able to wear and operate personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear, and earplugs daily.
• Able to be included in random drug screen pool required for DOT drivers and DOT safety-sensitive positions.
• May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aid in restoration efforts.

Schedule

• Able to work regular hours, with occasional overtime.
• Able to work rotating shifts, if required.
• Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.