Jobs · Management · Ohio

Pink Cricket Server Staff

Pizza Cottage · Lancaster, OH · 7 mo ago
ManagementFull-time

Responsibilities

  • Create and deliver an over-the-top guest experience
  • Taking food and beverage orders as instructed by guests
  • Assuring order accuracy and timely delivery
  • Processing accurate and timely payments with integrity
  • Serving as a menu knowledge expert
  • Upselling menu items to generate higher sales
  • Executing Responsible Alcohol Service
  • Ensuring food safety standards are followed
  • Quickly bussing tables and resetting table supplies
  • Resetting table supplies upon guest departure
  • Successfully resolving conflicts or guest complaints
  • Maintaining a stocked and clean serving station/dining room/workspace
  • Completing deep cleaning tasks as assigned
  • Generating positive working relationships with all team members

Requirements

  • Reliable, dependable, and good work ethic
  • Prior serving experience, preferably in a high volume, full-service restaurant
  • Basic food service, including proper and safe usage of appropriate restaurant equipment
  • Knowledge of proper sanitation, food safety and security procedures
  • Professional demeanor under pressure
  • Understanding of food allergens
  • Personable and friendly personality
  • Strong customer service and guest satisfaction skills
  • Basic math functions and calculations involving currency
  • Strong interpersonal skills
  • Good time management, organization, attention to detail, and multi-tasking skills
  • Able to take direction and constructive feedback
  • Able to lift and move up to 20 pounds
  • Able to work at a fast pace and with high intensity while standing for an extended period of time

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