Lancaster West Server Staff
Pizza Cottage · Lancaster, OH · 7 mo ago
ManagementFull-time
Responsibilities
- Create and deliver an over-the-top guest experience
- Taking food and beverage orders as instructed by guests
- Assuring order accuracy and timely delivery
- Processing accurate and timely payments with integrity
- Serving as a menu knowledge expert
- Upselling menu items to generate higher sales
- Executing Responsible Alcohol Service
- Ensuring food safety standards are followed
- Quickly bussing tables and resetting table supplies
- Resetting table supplies upon guest departure
- Successfully resolving conflicts or guest complaints
- Maintaining a stocked and clean serving station/dining room/workspace
- Completing deep cleaning tasks as assigned
- Generating positive working relationships with all team members
- Performing additional duties as assigned by management
Requirements
- Reliable, dependable, and good work ethic
- Prior serving experience, preferably in a high volume, full-service restaurant
- Basic food service, including proper and safe usage of appropriate restaurant equipment
- Knowledge of proper sanitation, food safety and security procedures
- Professional demeanor under pressure
- Understanding of food allergens
- Ability to obtain a Food Handler Card
- Personable and friendly personality
- Strong understanding and delivery of excellent customer service and guest satisfaction
- Strong understanding of basic math functions and calculations involving currency
- Strong interpersonal skills
- Strong time management, organization, attention to detail, and multi-tasking skills
- Able to take direction and constructive feedback from peers and management
- Able to lift and move up to 20 pounds
- Able to work at a fast pace and with high intensity while standing for an extended period of time
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified
Pay
Not specified
Schedule
Not specified