Pilates Studio Manager

About the role

We are seeking a Studio Manager who is sales-driven, highly organized, proactive, and people-focused. This is not a sit-back management role; this is for someone who is hands-on, leads by example, and takes ownership of results.

Responsibilities

• Drive Sales & Studio Growth
• Own and execute monthly sales goals -- and work to exceed them
• Convert prospects into loyal members through strong follow-up and relationship-building
• Lead from the front by demonstrating effective sales strategies
• Manage and develop the Sales Associates / front desk team
• Build partnerships, events, and grassroots marketing efforts to grow the studio
• Take ownership of leads, outreach, and follow-up
• Support revenue growth across memberships, retail, private training, and studio events
• Help drive retention through consistent follow-up, relationship-building, and a strong member experience
• Develop relationships with local businesses and community partners to create visibility, collaboration, and referrals
• Deliver an Exceptional Member Experience
• Create a welcoming, high-energy environment for members and prospects
• Build strong relationships to increase retention and satisfaction
• Handle member needs including upgrades, freezes, and inquiries with professionalism
• Help set the tone for a studio experience that feels polished, personal, and consistent
• Lead & Develop Your Team
• Train, coach, and motivate Sales Associates to perform at a high level
• Foster a positive, accountable, and team-oriented culture
• Step in when needed and lead by example at all times
• Work closely with the Lead Instructor on workshops, events, social media, and other member-facing initiatives
• Partner effectively with the other Tallahassee Studio Manager and broader leadership team to support alignment across studios
• Own Studio Operations
• Keep the studio running smoothly, clean, and organized
• Manage inventory, schedules, and day-to-day operations
• Proactively address challenges before they become problems
• Take ownership of the studio environment, helping ensure the space is clean, stocked, maintained, and ready for members each day
• Follow company policies and procedures related to spending, people matters, incident reporting, and compliance
• Recognize what can be handled directly at the studio level and what needs to be escalated or coordinated with outside vendors or leadership

Requirements

• Management experience (fitness, retail, or service industry preferred)
• Strong sales background with a proven track record
• Excellent communication and interpersonal skills
• Ability to multitask, prioritize, and stay organized
• Positive, professional, and team-focused mindset
• Management, sales, and marketing experience in a consumer-facing role strongly preferred
• Experience with lead management, grassroots marketing, event execution, outreach, social media support, or local partnership-building is strongly preferred
• Strong judgment in handling policies, people matters, and day-to-day decision-making
• Strong attention to detail and pride in maintaining high standards across the member experience, studio operations, and team execution

Benefits

• Competitive hourly + performance-based earning potential
• 401K HRA Benefits
• Free Membership
• Retail perks
• Growth opportunities within a rapidly expanding brand

Schedule

• Full-Time (30+ hours/week)