Pilates Reformer Studio Manager

Midtown exists to inspire people to thrive – through beautiful spaces, guided experiences, and meaningful interactions. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.

About the role

The Pilates Reformer Studio Manager is responsible for leading Midtown’s signature studio experience, blending elevated programming, exceptional member engagement, and continuous instructor development. This role serves as the in-studio ambassador for Midtown’s boutique-forward strategy—bringing core values to life through every class, interaction, and touchpoint. This leader thrives in a dynamic, people-first environment, leading with energy, adaptability, and a passion for developing others. They are equally focused on building world-class instructors as they are on creating unforgettable member experiences.

Responsibilities

• Exceptional Member Experience
  • Champion a best-in-class, boutique-style studio environment that reflects Midtown’s brand and values
  • Ensure every class delivers a consistent, high-quality, and engaging experience
  • Partner with club leadership to create a seamless new member onboarding journey into Pilates programming
  • Develop and execute strategies to increase class participation, retention, and overall member satisfaction
  • Lead and oversee studio events that build community and deepen member connection
• Instructor Development & Upskilling
  • Recruit, onboard, and cultivate a diverse, high-performing team of Pilates instructors
  • Create a culture of continuous learning through coaching, feedback, and development opportunities
  • Conduct regular class audits and evaluations to ensure program integrity and elevated delivery standards
  • Identify skill gaps and implement targeted upskilling plans to help instructors grow and reach their full potential
  • Mentor instructors to refine their craft, elevate their presence, and deliver impactful member experiences
• Studio Operations & Program Excellence
  • Oversee all aspects of the studio environment, including equipment, cleanliness, and audio/visual systems
  • Collaborate with the Program Manager to build strategic, data-informed group programming schedules
  • Monitor studio performance through participation metrics and use insights to drive decision-making
  • Ensure all programming aligns with Midtown’s brand standards and boutique studio strategy
  • Actively stay informed on industry trends and competitor offerings to keep Midtown at the forefront of innovation
• Leadership & Communication
  • Serve as a trusted liaison between instructors and leadership, fostering clear and consistent communication
  • Lead with authenticity, accountability, and a strong commitment to Midtown’s core values
  • Build a collaborative and inclusive team culture centered on growth, respect, and excellence

Requirements

• Minimum of 2 years of Pilates instruction experience
• Active nationally recognized Pilates certification (required)
• Proven ability to coach, develop, and inspire others
• Strong passion for delivering exceptional member experiences
• Adaptable mindset with a keen awareness of industry trends and innovation
• Demonstrated alignment with Midtown’s core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, Kind

Pay

Potential annual earnings for Pilates Studio Managers range between $45,000 - $70,000. This includes a combination of management and instructional hours. The final offered compensation will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.

Benefits

• Complimentary individual Midtown club membership
• Associate discounts, recognition programs, and professional development support
• Medical, dental, and vision insurance (where applicable)
• 401(k) retirement savings plan with company match
• Paid time off and paid parental leave
• Flexible Spending Accounts
• Life, AD&D, and disability insurance
• Additional benefits (see full benefits overview)