PIC POCATELLO - RECEPTIONIST

Duties And Responsibilities

• Registers patients for outpatient testing and procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Obtains signature on MSE and Condition of Admission forms.
• Communicates appropriately and clearly to the supervisor, nurse managers, coworkers, and physicians.
• Receives patient payments or a co-payment as required.
• Posts transactions appropriately to system.
• Counts till drawer and verifies correct amount at the beginning and ending of every shift.
• Maintains department records, reports, and files as required.
• Knows and is familiar with Urgent Care policies and services.
• Demonstrates flexibility, organization, and ability to function well in stressful situations.
• Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
• Maintains a good working relationship with in the department and with other departments.
• Participates in educational programs, completes annual educational requirements, and attends in-service meetings as required.
• Attends all other meetings as required.
• Maintains patient confidentiality at all times.
• Accepts and completes other duties as assigned or requested.

Qualifications

• High School Diploma or higher.
• Current BLS Certification.
• One to three months’ related experience and/or training; equivalent combination of education and experience.
• Ability to use hospital information system, and operate basic computer functions and software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively, before groups of customers and/or employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate ratios and percentages and to draw and interpret bar graphs.
• Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work well with others as a team player.