Physician Support Rep III

Responsibilities

• Coordinates surgical scheduling by working with physicians, patients, and operating room staff to ensure accurate booking and timely completion of all case requirements.
• Manages pre-operative clearances, insurance verifications, and prior authorizations to ensure patient readiness and coverage approval.
• Captures required operating room equipment and communicates detailed case information to the OR scheduling office to support efficient workflow.
• Maintains high accuracy while independently managing a high-volume workload in a fast-paced environment.

Requirements

• Coordinates surgical scheduling by working with physicians, patients, and operating room staff.
• Ensures all required documentation, consents, and case details are completed accurately and submitted within required timeframes.
• Verifies surgeon availability, procedure duration, and facility resources to optimize scheduling efficiency.
• Obtains and tracks all necessary pre-operative clearances, including medical, cardiac, and specialty consults.
• Communicates with primary care providers and specialists to ensure documentation is received, reviewed, and meets surgical requirements prior to the procedure date.
• Follows up on outstanding items to prevent delays or cancellations.
• Reviews surgical case requirements and confirms that all necessary equipment, instruments, implants, and special supplies are requested and available for each procedure.
• Collaborates with vendors, sterile processing, and operating room staff to ensure readiness and avoid case delays.
• Serves as a liaison between providers and the operating room scheduling office by clearly communicating detailed case information, including procedure specifics, patient needs, equipment requirements, and scheduling constraints.
• Ensures accuracy and completeness to support efficient OR workflow.
• Performs insurance benefit verification and obtains prior authorizations for surgical procedures.
• Ensures all approvals are secured prior to scheduling or surgery date.
• Communicates coverage details and potential patient financial responsibilities clearly, and addresses any authorization issues promptly.
• Demonstrates strong organizational and time management skills by prioritizing tasks, managing high-volume workloads, and meeting deadlines with minimal supervision.
• Maintains a high level of accuracy and attention to detail while handling multiple responsibilities in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 3 years equivalent combination of education and experience required.

Skills

• Strong verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
• Critical thinking skills and a positive attitude are essential.
• Versatile scheduling skills based on needs of providers.

Benefits

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Pay

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Schedule

UR - Day (United States of America)