Physician Services Clerk

Your Experience Matters Meadowview Ohio Valley Heart is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physician Services Clerk our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Why join us Fundamental To Providing Great Care Is Supporting And Rewarding Our Team. In Addition To Your Base Compensation, This Position Also Offers Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistanceTuition Reimbursement/Assistance for qualified applicantsAnd much more... What We're Looking For The Physician Services Clerk provides quality customer service to patients and performs those functions delegated and assigned by the Office Manager. How You'll Contribute Carry out front office activities in a kind and courteous manner and is helpful to customers and their familiesNotify office manager of customer complaints in a timely mannerGather appropriate demographic information on each customer and updates the practice management systemNotify customers of long waits and offers alternativesEnsure effective telephone communication and documents messagesCoordinate all EMR/medical record activitiesCollect and post payments and ensures safety and security of all monies Schedules patients and coordinates appointment scheduler activities to facilitate efficient patient flowPerform insurance eligibility verification and obtains prior authorization as neededResearch patient ledger in effort to educate patient on balances due and collect payment for services renderedPerform appointment confirmation telephone callsComplete required in-servicesParticipate in the development and implementation of patient satisfaction improvementsMake referrals to other medical care team members when needed Qualifications & Requirements Education: High school diploma or equivalent required, Associate's degree or high preferred.Knowledge and experience with computers, coding, and medical terminology preferredExcellent oral and written communication skillsExcellent customer service skillsAbility to work in a fast-paced environment, problem-solve, and handle stress in a positive manner Schedule Full Time - Day EEOC Statement Meadowview Ohio Valley Heart is an Equal Opportunity Employer. Meadowview Ohio Valley Heart is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.