Physician Relations Liaison – Healthcare | Asheville, North Carolina

About the role

We are seeking a dynamic, highly motivated, and polished Physician Relations Liaison to expand our B2B medical referral pipeline across an assigned North Carolina territory. In this field‑based, full‑time position, you will serve as the face of Astra ABA to the medical community, building deep, trusted partnerships with pediatricians, developmental pediatricians, pediatric neurologists, and medical referral coordinators to position Astra ABA as their preferred provider for ABA therapy services.

Responsibilities

• Territory & Account Management: Strategically map, segment, and manage a field territory consisting of pediatric practices, family medicine clinics, and regional health systems such as Atrium Health, Novant Health, UNC Health, Duke Health, and WakeMed.
• Relationship Cultivation: Conduct consistent face‑to‑face field visits to establish long‑term, trust‑based relationships with physicians, office administrators, and referral coordinators.
• Educational Presentations (Lunch & Learns): Secure, organize, and execute Lunch & Learn presentations to educate medical staff on clinical differentiators, intake criteria, and the seamless referral process.
• Pipeline & Activity Tracking: Utilize company CRM and field management software to track daily activity, account updates, referral trends, and follow‑up tasks.
• Cross‑Functional Collaboration: Partner closely with Clinical Intake and Admissions teams to ensure a smooth, white‑glove onboarding experience for every referred family while maintaining communication with referring providers.
• Market Intelligence: Stay informed on regional healthcare trends, competitor activity, and developments within the North Carolina Medicaid and private insurance landscape.

Qualifications

• 2–5+ years of proven success in B2B healthcare sales, pharmaceutical sales, medical device sales, or home health liaison roles.
• Experience calling on pediatricians and medical offices is strongly preferred.
• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, Life Sciences, or a related field preferred.
• Ability to travel daily within the assigned North Carolina territory; valid driver’s license and clean driving record required.
• Self‑starter who thrives with autonomy, strong organizational and follow‑through skills.
• Passionate about improving the lives of children with autism and supporting families through quality care.

Skills

• Exceptional consultative selling, communication, and relationship‑management abilities.
• Proven ability to navigate complex medical office environments and build meaningful professional relationships.

Benefits

• Meaningful work that positively impacts children and families.
• Supportive and collaborative leadership team.
• Opportunity to build and grow strategic healthcare partnerships.
• Mission‑driven organization focused on clinical excellence and compassionate care.
• Growth potential within a rapidly expanding organization.