Physician Referral Specialist- Ophthalmology Clinic

Job Duties

• Manages the incoming call volume from referring physicians and practices or external referral volume from physicians within the clinic.
• Schedules appointments and procedures as requested, while partnering with internal departments and leaders to establish new patients.
• Develops tools to track and measure success.
• Works collaboratively with physicians, clinical care team, the Physician Liaison Representatives, Regional Referral Center, and the organization's On-Call service.
• Represents the organization as a subject matter expert to meet the needs of the referring physicians and practices.

Qualifications

• Education Required - High School diploma or equivalent
• Preferred - Bachelor's Degree
• Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.
• Work Experience Required - 4 years experience in appointment scheduling, customer service or related field.