Physician Practice Manager

About the Role

The Practice Manager provides operational leadership, performance management, and infrastructure oversight for the long-term care (LTC) physician and advanced practice provider (APP) group across Georgia. This role ensures consistent clinical coverage, provider productivity, regulatory compliance, and alignment with facility operations and value-based care models, including Medicare Advantage and I SNP populations. The Manager partners closely with Medical Directors, APPs, facility leadership, and corporate stakeholders to drive quality outcomes, operational efficiency, and growth in the Georgia market.

Responsibilities

• Provider Operations & Coverage
  • Oversee daily operations of physician and NP teams across Georgia facilities.
  • Ensure consistent weekday clinical coverage.
  • Manage scheduling and territory alignment, coverage gaps, contingency plans, call-out response, and escalation.
• Productivity & Performance Management
  • Monitor and manage provider productivity benchmarks (encounters, efficiency), timeliness of rounding and documentation, and attendance and reliability.
  • Implement performance improvement plans, coaching, and corrective actions when necessary.
• Facility & Stakeholder Alignment
  • Serve as liaison between Providers, Facility Administrators, Directors of Nursing (DONs), and Corporate leadership.
  • Resolve workflow inefficiencies, communication breakdowns, and operational escalation issues.
• Workforce Management
  • Lead recruitment, onboarding, and retention strategies.
  • Manage PTO, scheduling transitions, and provider performance issues.
  • Ensure collaborative agreements comply with Georgia regulations, and credentialing and onboarding processes are completed.
• Clinical Operations Support (Non-Clinical Leadership)
  • Partner with medical leadership to standardize documentation expectations and support appropriate coding (HCC/RAF).
  • Identify variation in care processes involving falls management, rehospitalization trends, and psychotropic medication management.
• Quality & Utilization Performance
  • Drive performance on rehospitalization reduction, preventive care gap closure, and length of stay and utilization trends.
  • Analyze and act on facility-level data and provider-level performance.
• Regulatory & Compliance Oversight
  • Ensure adherence to CMS LTC requirements, Medicare Part B billing standards, and Georgia scope-of-practice regulations.
  • Support Survey readiness and documentation defensibility.
• Financial & Growth Alignment
  • Partner with Physician Services leadership to support financial performance, provider productivity, and sustainable growth.
  • Monitor provider productivity trends, encounter volume, documentation timeliness, and billing readiness to support accurate and timely revenue capture.
  • Identify opportunities to improve provider deployment, facility coverage, and market expansion based on census, payer mix, facility needs, and value-based care priorities.
  • Collaborate with billing, coding, credentialing, and operations teams to address workflow barriers impacting charge capture, documentation completion, or provider onboarding.
  • Support growth initiatives related to new facility coverage, provider staffing models, and alignment with value-based care strategies.

Qualifications

• Education
  • Bachelor’s degree in healthcare administration, business administration, nursing, or a related field required.
  • Master’s degree in healthcare administration, business administration, nursing, or related field preferred.
• Experience
  • Physician (MD/DO), Nurse Practitioner, or Healthcare Executive (MBA/MHA preferred).
  • 5+ years of experience in:
    • Long-term care or post-acute care.
    • Provider group operations.
    • Value-based care environments/models.
  • Strong knowledge of:
    • Medicare Part B Billing.
    • HCC/RAF coding.
    • SNF/LTC operations.
• Licensure/Certification
  • No clinical license is required. If the selected candidate is a licensed clinician, they must maintain an active, unrestricted license in the applicable state of practice and remain in good standing with all applicable licensing boards and regulatory agencies.

Skills

• Operational leadership and accountability.
• Multi-site provider management.
• Data-driven decision-making.
• Conflict resolution and stakeholder communication.
• Balancing clinical quality, regulatory compliance, and operational efficiency.
• Experience with value-based care, TPAs, and Self-Funded Healthcare.
• Strong technical aptitude including EMR, Matrix Care, and complex spreadsheets.
• Excellent project management skills.
• Experience in public speaking.

Additional Qualifications (Preferred)

• Well-rounded and personable with the proven ability to drive productivity and exhibit credibility.
• Foundational understanding of medical practice operation and billing documentation.
• Six Sigma certification or other operational leadership certifications.

Schedule

Full-time, 1st Shift.

Location: Norcross, Georgia.