Physician Practice Coordinator - Full Time First Shift

About the role

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department: Plastic Surgery (ID 159265). Worker type: Regular. Shift: First Shift. Location: United States of America.

Responsibilities

• Assist the Practice Manager in day-to-day operations of the physician practice to maximize patient access and provider efficiency.
• Serve as liaison between management and clerical and clinical staff.
• Maintain a stable work environment for all staff.
• Oversee daily operations of office and staffing.
• Participate in establishment and maintenance of the operating budget.
• Resolve patient complaints.
• Coordinate office meetings.
• Participate in annual staff performance appraisals.
• Train and coach staff; assist with orientation/training of new staff.
• Assist with building and maintaining a cohesive and positive work environment.
• Assist with patient care as designated by provider(s) and as licensed/certified in a clinical role.
• Maintain proficiency in EPIC processes to support training and efficient practice operations.
• Represent and be a role model for other employees in attendance, handling difficult conversations, leadership, and managing multiple priorities.

Requirements

• Education: High School Diploma or GED required; Associate or Bachelor's degree preferred.
• Experience: 1‑3 years of previous supervisory experience strongly preferred; experience in a medical office setting strongly preferred.
• Certification & Licensure: Licensed Practical Nurse or Certified Medical Assistant preferred.
• Qualifications: Knowledge of basic patient care and safe handling of medical equipment and supplies; ability to perform or knowledge of basic clerical skills; strong preference for Microsoft Office knowledge; exceptional verbal and written communication; excellent customer service skills; professional appearance required; ability to work independently and as a team member; flexible, dependable, professional image; tactful, maintain confidentiality, handle stressful situations professionally.

Benefits

• Zero‑deductible health plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• Robust Employee Assistance Program for emotional wellbeing
• Membership to Healthy U: Incentive‑Based Wellness Program
• Health savings account & flexible spending account for childcare, life insurance, short‑term and long‑term disability, professional development
• Discounts to on‑campus dining and other perks as the region’s largest employer

Pay

$22.71 – $34.06 per hour