Physician Office Clinical Supervisor - McLeod Pulmonology & Critical Care Associates Florence PBC - MRMC

Responsibilities

• Provides an environment that demonstrates caring, compassion and respect for all patients, families, visitors, and staff.
• Recognizes the normal signs (growth and development) of the patient population indicated above and understands the requirements of assessment, treatment, and care of the specific age groups.
• Completes annual training specific to the age needs of the patient population served and demonstrates area-specific care.
• Possesses and demonstrates highly effective communication skills with all customers and can adapt communication styles as necessary to different patient populations, caregivers, and other customers.
• Demonstrates proficiency in the use and application of the electronic medical record, in addition to other systems that are required to perform clinical responsibilities.
• Affirms adherence to policies and standards of care and maintains the privacy of patients and the confidentiality of patient information-HIPPA compliance.
• Ensures a teamwork environment by continually assessing the work environment through patient and staff rounds by supervising the clinic care teams within the guidelines of Practice Administrator-approved staffing patterns and contributes to Continuous Quality Improvement.
• Maintains communication with the Practice Administrator regarding the ongoing environment of the office clinic setting and supports the decisions made by the Practice Administrator, the Organization and professional practice.
• Enforces policies through communication to the clinical office staff and counsels the clinic staff in areas of non-compliance.
• Works with Practice Administrator to request additional staffing needs.
• Maintains proficiency of clinical staff and identifies educational and training needs of clinic and staff members. Communicates needs to Practice Administrator if assistance is needed to facilitate additional training.
• Promotes a climate conducive to learning through encouragement of co-workers formal and informal continuing education.
• Addresses variances in employee behavior or work performance graciously and in a timely manner and provides documentation to the Practice Administrator.
• Maintains a level of working knowledge of DHEC regulation, OSHA standards, and standard precautionary measures to maintain an environment of safety for staff, patients, and visitors.
• Performs other duties as assigned.

Qualifications

• 5 plus years of medical office experience or previous management in a medical setting preferred.
• Basic Life Support must be obtained within 90 days of hire.