Clinical Supervisor

About the role

Performs the functions of a Licensed Practical Nurse (LPN) or Certified Medical Assistant (MA) in supervising, assessing, planning, implementing, and evaluating in the clinical area. Calls for a high level of independent judgment. Ability to set patient care as a priority.

Responsibilities

• Plans, supervises, and coordinates daily activities of the Medical Assistants.
• Assists in the training and orientation of new employees.
• Serves as the supervisor and processes walk-in patients for the Stone Mountain and Decatur locations.
• Performs and directs nursing care and patient education as appropriate.
• Develops and monitors patient care plans for assigned patients.
• Facilitates treatments or procedures ordered by providers and assists them with any procedures when necessary.
• Facilitates patient flow in the medical treatment area and assures the accuracy and completion of medical records.
• Works with the supply ordering staff to maintain adequate stock of medical supplies and assures that equipment is in good repair and working order.
• Assures that all clinical record logs and reports are accurately and thoroughly prepared, and that they are submitted in a timely manner.
• Assists in supervising and staffing of the medical assistants as needed for efficient operation of the practice.
• Collaborates with the Nurse Educator and clinical leadership team to facilitate the training and onboarding of the clinical support staff.
• Continues to maintain appropriate nursing licensure, as applicable and/or certifications through clinical medical education or continuing educational units.
• Participates in any pertinent in-service education planned by the practice to improve job performance.
• Routinely checks and maintains the emergency cart stationed on the clinic floor.
• Works with medical emergencies under the supervision of the RN and/or MD, identifies and takes appropriate actions on medical emergencies as specified by BCLS protocols.
• Collaborates with the quality engagement and case management team.
• Participates in off-site activities which include meetings, seminars, workshops, health fairs, and community presentations.
• Assists in maintaining Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Joint Commission, Patient-Centered Medical Home (PCMH), and Health Resources and Services Administration (HRSA) regulations for MedCura Health.
• Supports and adheres to administrative and nursing policies and procedures.
• Initiates cardiac monitoring via 2-lead or 12-lead EKG's specified by the provider.
• Provide excellent customer service.

Qualifications

• Graduate of an approved nursing education or medical assisting degree program.
• Active valid licensed as an LPN in the state of Georgia or certification as a medical assistant, with more than ten (10) years' experience.
• At least 3 years' experience in an ambulatory health care setting as well as possess expertise in management of a clinical medical assistant.
• Current American Heart Association (AHA) Basic Life Support (BLS) training or Cardiopulmonary Resuscitation (CPR) certification.

Skills

• Thorough knowledge of nursing procedures in an ambulatory health care setting and clinical expertise.
• Background in working with adult, pediatric and multi-cultural populations.
• Familiarity in case management with obesity, hypertension, and diabetes.
• Proficiency in athenaOne EHR.
• Excellent communication, organizational, and customer service skills.
• Excellent phone etiquette.
• Working expertise of the Microsoft Office programs including Microsoft Word, Microsoft Excel, and Outlook.