Physician & Faculty Relations Consultant Senior

About the role

The Physician & Faculty Relations Consultant Senior partners with leaders across clinical, academic, and administrative domains to resolve complex people matters, mitigate risk, and reinforce a culture of empathy, rigor, and trust. This role is responsible for advanced consultation with leaders on performance, conduct, policies, and governance, applying frameworks that support defensible decisions and sustainable behavior change—not transactional case management.

Responsibilities

• Serve as an advanced consultant on people relations issues involving physicians, faculty, residents, fellows, and APPs, including performance, conduct, harassment/discrimination allegations, and policy interpretation.
• Lead and support issue assessments, fact-finding, and solution development, maintaining neutrality, documentation integrity, and organizational alignment.
• Advise leaders on employment, faculty, trainee, and academic governance agreements, bylaws, and regulatory requirements.
• Guide leaders through defensible decision-making, facilitating learning, accountability, and sustainable change.
• Partner with Legal, Compliance, Risk, Medical Staff Services, GME, Faculty Affairs, Academic Affairs, and Education leadership to ensure cohesive response to provider/trainee relations.
• Shift conversations from policy violation focus to root driver analysis, reframing documentation toward solution and context.
• Coach leaders on performance management, conflict resolution, and navigating challenging conversations, ensuring issues are managed at the most effective level.
• Align practices with enterprise standards, accreditation, licensure, and compliance requirements, serving as a mentor/resource for People Relations & Enablement colleagues.
• Identify systemic trends, elevate insights, and refine frameworks, tools, training, and governance models for continued organizational maturity.

Requirements

• Bachelor’s degree in human resources or related field (Master’s preferred)
• Minimum 5 years’ experience in human resources, employee relations, or business partner roles
• Ability to handle complexity, exercise agility and adaptability, deliver strong judgment and strategic thinking, and scale impact with innovative solutions
• Excellent communication, critical thinking, relationship/stakeholder management, negotiation and persuasion, and self-awareness
• Solid technical expertise in People & Culture disciplines and practices
• Experience working in environments requiring partnership across clinical, academic, and administrative structures
• Master’s degree in relevant field
• Advanced knowledge of consultation models, change management, and root-cause analysis
• Strong interpersonal and team leadership skills
• Familiarity with governance, faculty/trainee agreements, and healthcare regulations

Qualifications

• Additional HR/relations certifications or experience in healthcare/academic settings

Skills

• Advanced knowledge of consultation models, change management, and root-cause analysis
• Strong interpersonal and team leadership skills
• Familiarity with governance, faculty/trainee agreements, and healthcare regulations

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Pay

Compensation - Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate’s job
Incentive pay for select positions
Opportunity for annual increases based on performance

Schedule

Typical schedule is Monday-Friday, normal business hours