Physical Therapy Technician

About the role

We are an outpatient physical therapy clinic in Lacey, WA that is experiencing rapid growth. We have an excellent reputation in the community and are recognized among the top 3 for Best of South Sound 2023–2026. As a Physical Therapy Technician, you will assist with cutting-edge regenerative technologies such as EMTT, Stimpod, red light therapy, Pulse PEMF, HBOT, and PEMF, gaining hands-on training in tools that are changing lives every day. This role offers a transitional step for those considering a future in healthcare, providing valuable clinical experience while supporting patient care and clinic operations.

Responsibilities

• Assist with innovative treatment sessions using regenerative technologies
• Support patients through personalized movement and strength programs
• Maintain a clean, organized, and patient-ready clinic environment, including laundry and equipment preparation
• Handle phone calls and engage with patients to support a positive experience both in and out of the clinic

Key Skills & Attributes

• Excellent verbal communication: Comfortable initiating and guiding conversations with warmth and professionalism, both in person and on the phone
• Active listening: Listens attentively, shows genuine curiosity, and asks thoughtful follow-up questions to understand patient needs and goals
• High emotional intelligence: Reads nonverbal cues, responds with empathy, and creates a welcoming environment where patients feel seen and heard
• Relationship-builder mindset: Easily connects with diverse personalities, builds trust quickly, and leaves patients feeling cared for
• Sales comfort with a service heart: Confident in recommending additional services that benefit the patient, believing in the value of what we offer
• Ability to make outbound calls: Willing and excited to connect with leads, answer questions, and inspire scheduling of consultations
• Comfortable with goal-oriented conversations: Skilled at guiding conversations toward action through education and authentic trust-building
• Curiosity and problem-solving: Enjoys tailoring communication to match each person’s needs and personality
• Team player with a growth mindset: Open to feedback, always learning, and excited to be trained in regenerative technologies and patient engagement strategies
• Interest or certification in personal training: Understands movement and fitness, and is excited to help clients improve strength and mobility alongside physical therapy care

Benefits

• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off/combo leave for sick pay
• Vision insurance

Schedule

Clinic hours are 7:00 AM–6:30 PM Monday–Tuesday and 7:00 AM–6:00 PM Wednesday–Friday. This is a full-time, day shift position with no weekends.

Requirements

• Ability to commute or relocate to Lacey, WA 98516
• Preferred: 1 year of experience with therapy/medical terminology