Phlebotomy Technician, Laboratory Services

Responsibilities

• Perform and process specimen collection including venipuncture and capillary draws, blood cultures, heel or finger sticks, POC testing, ECG exams and special techniques for difficult, pediatric or geriatric patients.
• Utilize a variety of reports to complete or cancel/discharge specimens in the electronic medical record system to ensure compliant billing.
• Escalate issues to leadership where results are not crossing over into the medical record.
• Provide customer service to physicians which may involve retrieving test results from Shirley Ryan AbilityLab and/or NMH databases.
• Dispose of potentially hazardous material according to protocol.
• Stock and monitor inventory of laboratory supplies and notify management of shortages.
• Perform ECG exams per physician orders for transmittal to NM Cardiology interpretation.
• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
• Report directly to the Supervisor, Laboratory.

Qualifications

• High school diploma or equivalent.
• Certification from an accredited medical phlebotomy program, medical assistant program or equivalent.
• A minimum of one year of experience performing phlebotomy on a broad range of patient types in a hospital setting; ECG experience preferred.
• Prior work experience in pathology, laboratory support or a health‑related position.
• Familiarity with medical terminology, billing and coding preferred.
• Ability to effectively use a personal computer and working knowledge to perform data entry and analysis.
• Experience with Cerner and Epic Healthcare Information systems a plus.
• Excellent communication and interpersonal skills required to interact with physicians, nurses, patients and other internal and external customers.
• Ability to collaborate effectively in a team setting to maximize quality and efficiency of operations.

Pay

Pay Range: $16.60 per hour - $26.14 per hour.

Benefits

Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: Benefits information. Benefits and eligibility can vary by position. Actual compensation will vary based on applicant’s experience and qualifications, as well as internal equity.