Phlebotomy Tech, Laboratory, Blount, Full-Time, Days

Job Summary

Collects specimens from patients and ensures patient safety and comfort. Assumes responsibility for accurate testing, billing, and specimen processing.

Essential Functions

• Verifies patient and specimen identification
• Properly labels specimens with required information
• Inputs and assesses information via hospital and laboratory computer systems accurately and timely
• Reviews collection lists, unreceived lists, tracking logs, and telephone log for completion of work
• Takes appropriate action as needed
• Instructs patients on test preparation or collection and distributes collection containers when necessary
• Organizes and prioritizes tasks and uses time efficiently
• Follows safety procedures and responds to safety violations and drills
• Reports and documents immediate personal exposure to hazardous or infectious situations
• Uses available PPE and safety equipment when needed; disinfects equipment as required
• Assures patient safety is maintained throughout collection/procedure and knows notification process if patient has adverse reaction
• Processes specimens for testing including identifying, sorting, aliquoting, centrifuging, and labeling specimens appropriately
• Affirms proper storage and retention of all specimens for their designated time
• Packages and prepares specimens for transport while maintaining appropriate specimen temperature for stability
• Restocks items in use, ensuring their availability to the next person/shift
• Maintains work area in a clean, orderly manner
• Maintains expiration dates of all supplies and reagents and follows established protocols
• Participates in work unit action plans and supports department-based goals
• Supports customer service, quality, and financial initiatives in a positive and productive manner
• Communicates with patients and guests in a timely and courteous manner
• Uses positive interpersonal skills in all patient/customer interactions
• Receives incoming calls, documents incoming requests for blood collection or other information, and coordinates collections as needed
• Communicates pertinent information to other team members using approved communication methods
• Performs account registrations and orders tests in multiple laboratory systems in a timely manner
• Collects appropriate consents for preauthorization and Advanced Beneficiary Notice as required
• Completes clerical duties such as scanning of all relative patient data and tracking monthly workload performance
• Records orders for lab tests and accurately provides appropriate reports to proper personnel according to compliance regulations
• Communicates with and faxes information to physician offices concerning orders or billing information
• Dispatches or arranges couriers for pickup
• Floors to multiple client locations and patient service centers
• Performs POC testing accurately if assigned, using established protocol and QC
• Notifies appropriate caregiver of critical values
• Instructs new employees and students in procedure, technique, and theory as assigned and documents proficiency on checklist
• Informs appropriate person of problems noted in an individual’s training process
• Performs other duties as assigned

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education: High School diploma or equivalent OR post-high school diploma/highest degree earned
• Experience: Three (3) month training in phlebotomy
• Required Certifications, Registrations, Licenses: None

Knowledge, Skills And Abilities

• Able to use correct technique, policy, and protocol in collection and processing of all specimens
• Able to complete all required competencies in required time frame with documentation in personnel file
• Participates in Continuing Education (CE) program annually
• Interpersonal and communication skills
• Knowledge of general phlebotomy equipment
• Proficient computer skills (word processing, spreadsheets, database)
• Data entry skills
• Able to proofread documents

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

8001 Blount Memorial Hospital, Inc.

Department

80017011 Laboratory-General