Phlebotomy Supervisor

Essential Duties & Responsibilities

• Maintain an active WA MA-P certification
• Perform phlebotomy professionally and compassionately
• Maintain a safe, clean environment and adhere to infection control standards
• Ensure accurate completion of requisitions and proper specimen collection
• Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes
• Keep draw stations clean and stocked daily
• Schedule phlebotomists and ensure adequate staffing at all sites
• Fill in for phlebotomists when needed
• Perform sample and inventory transportation when needed
• Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor
• Train staff on compliance updates and procedural changes
• Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager’s direction
• Assist with annual reviews, recruiting, and interviewing candidates
• Support Phlebotomy Operations Manager and Sales team in setting up new draw sites
• Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis
• Audit requisitions and ensure insurance compliance
• Ensure phlebotomists in physician offices only perform UWL-related duties
• Maintain adequate records of employee performance and attendance, weekly site visits, and documented communications

Knowledge, Skills & Experience

• High School Diploma
• Minimum 5 years’ lab industry experience
• Supervisory experience preferred
• Phlebotomy certification and state license (if required)
• Ability to perform phlebotomy on all age groups
• Strong organizational, problem-solving, and communication skills
• Knowledge of laboratory procedures

Physical Requirements

• Continuous sitting/walking (up to 8 hrs/day)
• Driving and computer data entry
• Intermittent bending, squatting, climbing
• Frequent lifting (10 lbs or less), occasional lifting (11–35 lbs)