Phlebotomist / Tech Assistant Lab - Main Lab

Job Summary

About the role

Perform phlebotomy and assist laboratory technicians in performing routine laboratory tests and related duties in the Clinical Laboratory.

Responsibilities

• Collect bacteriological specimens.
• Obtain specimens (blood, urine, other) from inpatients, outpatients, nursing homes and private homes in accordance with policy.
• Distribute samples to appropriate testing areas of laboratory.
• Set up microbiology specimens following prescribed methods and media.
• Distribute laboratory results to appropriate nursing stations and departments.
• Maintain general cleanliness of laboratory.
• Absorb and assist with clerical, registration, and courier duties.
• Provide coverage of the satellite phlebotomy drawing stations as needed.
• Absorb and assist in training of new employees and students.
• Follow instructions of medical technologists/technicians to expedite result reporting.
• Absorb and assist in performing special procedures as established by Directors and Supervisors, e.g. set-up and running of instrumentation under supervision of the Technical Staff.
• Absorb and assist in performing basic Quality Control, maintenance and continuous improvement activities.
• Prepare samples for transport to reference labs and enter results for reference lab testing.
• Responsible for the safe handling, tracking and disposal of wastes, sharps and confidential papers.
• Evaluate patients for special procedural needs based on age, sex, cultural values, and psychosocial status.
• Take orders for testing utilizing the computer or writing down and verbalizing back for verification.
• Demonstrate job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences.
• Support hospital mission, vision, value statements, standards, policies, procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.

Requirements

• High School diploma or GED required.
• Courses in chemistry, biology, and medical terminology preferred.
• One year of full-time phlebotomy experience preferred.
• ASCP certification preferred with evidence of capacity to handle responsibility alone and adhere to safety procedures.
• Possess a valid Michigan driver’s license with good driving record.
• Proficient in assistant duties, knowledge of chemical and biological hazard procedures, basic knowledge of anatomy, and proficiency in venipuncture and phlebotomy procedures.

Qualifications

• Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.
• Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.
• Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms.
• Speaking/Hearing: Ability to give and receive information through speaking and listening.
• Essential Technical Abilities: Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. Ability to manipulate syringes, vacuum tubes, capillary collection devices independently. Be able to apply protective equipment such as gloves, gowns and masks independently. Ability to dispose of sharps utilizing twisting removal devices. Ability to streak and distribute specimens on media with calibrated loops, swabs, pipettes and syringes. Ability to grind and mince tissues for inoculation. Ability to accurately identify, verify in computer and apply labels to specimens. Ability to work behind protective shields. Ability to prepare feather tip slides, operate LED instrumentation, perform manual wet-work tests (droppers, tablets, sticks). Ability to measure acid/bases with care and according to OSHA guidelines. Ability to aliquot, transfer and package specimens for transport. Ability to perform clerical, registration, and courier duties. Ability to palpate, assess and prepare collection sites. Ability to type, utilize computer, phone, and POC devices.
• Essential Mental Abilities: Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. Have the ability to interpret record and phone laboratory data with accuracy. Have the ability to read and interpret physician's orders from abbreviations. Have the ability to assess patient or client behavior and voluntary compliance with procedure and the ability to maintain self-control even when clients are abusive.
• Essential Sensory Requirements: Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Able to utilize phone and paging system. Ability to write, read and see/distinguish color. Ability to assess patient and client needs and appropriate collection sites by seeing, hearing and feeling. Ability to identify patients based on verbal and written responses. Ability to interpret test results by color reactions, numerical displays or audible alarms.
• Interpersonal Skills: Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. Ability to interact well with clients (especially children and disabled), public, co-workers and supervisors. Willingness to assist in training, continuous improvement, maintaining safety, and enhancing community relations.