Phlebotomist/Laboratory Support Tech I - Float, Outpatient - 40 hours Mixed Shifts

Major Responsibilities

• Cordially greets and receives patients, ascertaining their needs and directing them appropriately.
• Collects blood samples using appropriate venipuncture techniques across all age groups, following departmental protocols.
• Communicates difficulties or complications to supervisors and maintains professional conduct.
• Receives specimens in the computer system, labels and prioritizes them accurately, and transports them promptly.
• Maintains a clean and organized drawing station or cart, restocking supplies at the end of each shift.
• Restocks supplies and reports low inventory.
• Restocks supplies and reports low inventory.
• Registers all courier-delivered specimens accurately and efficiently, troubleshooting printer issues as needed.
• Demonstrates mastery of hospital information systems, ordering tests accurately using knowledge of test dictionaries and panels, and communicating with departments for clarification when needed.
• Answers and transfers calls courteously and efficiently, ensuring coverage for incoming calls at all times.
• Performs capillary collection proficiently, ensuring proper sample volume and quality.
• Adapts to workflow changes and staffing needs, providing coverage for home draws, secretarial duties, and drawing stations, and offering constructive feedback to supervisors.
• Maintains procedural proficiency through annual reviews.
• Supports emergency room operations by using Responder 5 efficiently and working independently, maintaining PPE compliance and pager readiness, and stocking supplies.
• Trains nursing staff and ensures timely patient draws.
• Applies knowledge of growth and development stages to patient care, demonstrating age-appropriate communication and support.

Position Qualifications

• High School Diploma or equivalent.
• Valid driver’s license.
• Preferred: Phlebotomy training, ASCP certification or eligibility, phlebotomy experience, computer and keyboard proficiency, fluent English communication skills.