Lab Support Tech I/Phlebotomist - Inpatient 40 hours, Days
UMass Memorial Health · Milford, MA · 1 mo ago
Information Technology$15.75–$28.35/hrFull-time
Major Responsibilities
- Collections specimen using appropriate venipuncture techniques across all age groups.
- Follows departmental protocols for sample collection.
- Communicates difficulties or complications to supervisors and maintains professional conduct.
- Receives specimens in the computer system.
- Lables and prioritizes specimens accurately.
- Transports specimens promptly and redistributes them per protocol.
- Maintains a clean and organized drawing station or cart.
- Restocks supplies at the end of each shift.
- Keeps patient orders accessible and organized.
- Registers all courier-delivered specimens accurately and efficiently.
- Troubleshoots printer issues as needed.
- Demonstrates mastery of hospital information systems.
- Orders tests accurately using knowledge of test dictionaries and panels.
- Communicates with departments for clarification when needed.
- Answers and transfers calls courteously and efficiently.
- Ensures coverage for incoming calls at all times.
- Performs capillary collection proficiently.
- Ensures proper sample volume and quality.
- Adapts to workflow changes and staffing needs.
- Provides coverage for home draws, secretarial duties, and drawing stations.
- Offers constructive feedback to supervisors.
- Restocks supplies and reports low inventory.
- Uses PPE appropriately and provides shift reports.
- Maintains procedural proficiency through annual reviews.
- Supports emergency room operations using Responder 5.
- Maintains PPE compliance and pager readiness.
- Trains nursing staff and ensures timely patient draws.
- Applies knowledge of growth and development stages to patient care.
- Demonstrates age-appropriate communication and support.
Position Qualifications
- High School Diploma or equivalent.
- Valid driver’s license.
- Preferred: Phlebotomy training, ASCP certification or eligibility.
- Preferred: Phlebotomy experience.
- Computer and keyboard proficiency.
- Fluent English communication skills.