Phlebotomist/Lab Support Tech I - Outpatient Float, 40 hours, Mixed Shifts

Major Responsibilities

• Collects blood samples using appropriate venipuncture techniques across all age groups.
• Follows departmental protocols for sample collection.
• Communicates difficulties or complications to supervisors and maintains professional conduct.
• Receives specimens in the computer system.
• Limits specimens accurately and prioritizes them (e.g., STAT, STROKE, CSF).
• Transports specimens promptly and redistributes them per protocol.
• Maintains a clean and organized drawing station or cart.
• Restocks supplies at the end of each shift.
• Keeps patient orders accessible and organized.
• Registers all courier-delivered specimens accurately and efficiently.
• Troubleshoots printer issues as needed.
• Demonstrates mastery of hospital information systems.
• Orders tests accurately using knowledge of test dictionaries and panels.
• Communicates with departments for clarification when needed.
• Answers and transfers calls courteously and efficiently.
• Ensures coverage for incoming calls at all times.
• Performs capillary collection proficiently.
• Ensures proper sample volume and quality.
• Adapts to workflow changes and staffing needs.
• Provides coverage for home draws, secretarial duties, and drawing stations.
• Offers constructive feedback to supervisors.
• Restocks supplies and reports low inventory.
• Uses PPE appropriately and provides shift reports.
• Maintains procedural proficiency through annual reviews.
• Supports emergency room operations using Responder 5.
• Maintains PPE compliance and pager readiness.
• Trains nursing staff and ensures timely patient draws.
• Applies knowledge of growth and development stages to patient care.
• Demonstrates age-appropriate communication and support.

Position Qualifications

• Required: High School Diploma or equivalent, Valid driver’s license.
• Prior to certification, eligibility for ASCP certification or eligibility.
• Preferred: Phlebotomy training, Computer and keyboard proficiency, Fluent English communication skills.