Phlebotomist - Clinical Research Technician II

About the role

At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we foster a passionate and collaborative work environment.

Responsibilities

• Ensure the confidentiality of clinical trial participants and sponsors is respected.
• Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
• Report procedural deviations to appropriate supervisory team members.
• Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.).
• Maintain and advocate a high level of customer service, quality, and safety within the department.
• Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing, and questionnaire administration.
• Conduct all clinical trial activities and participant interaction with a high standard of customer service.
• Report significant participant misbehavior to Study/Clinical Operations management teams.
• Provide feedback, where necessary, to appropriate team members of study progress.
• Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
• Act as a mentor and coach for newly hired staff.
• Complete and/or maintain training as required per job needs.

Requirements

• High School Diploma or GED and related job experience required; college degree preferred.
• Phlebotomy experience required.
• Phlebotomy or Medical Assistant certification preferred.
• Strong problem-solving capabilities.
• Good communication skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

Schedule

Sunday - Wednesday, 1900-0530

Benefits

• Health/Dental/Vision Insurance Plans
• 401(k)/RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Incentive Programs

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Review