Phlebotomist
Job Overview
This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKGs on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.
Key Responsibilities
- Serve as a liaison for a wide variety of laboratory customers.
- Procure quality specimens from patients across different age groups for diagnostic testing.
- Perform EKGs on outpatients as needed.
- Make and receive telephone calls to/from customers, gather data required for service and billing, answer questions, and resolve issues.
- Complete documentation to meet OIG compliance guidelines, including accurate interpretation and transcription of physician orders and LIS/HIS order entry.
- Receive incoming specimens, enter patient demographics and test orders using LIS/HIS systems, label specimens, and distribute them to the appropriate lab departments for testing.
About the Role
We are seeking dedicated professionals who are passionate about patient care and eager to contribute to our award-winning team. If you have a high school degree or GED, phlebotomy certification, and 1-2 years of experience, we would love to hear from you.
Requirements
- A high school degree or GED is required.
- Phlebotomy certification is preferred.
- 1-2 years' experience in Phlebotomy is preferred.
Qualifications
High School Degree or GED is required
Skills
Not specified
Benefits
Our benefits package includes medical, dental, vision, paid time off, retirement plans, tuition reimbursement and more. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits
Pay
Not specified
Schedule
Full time, 80 hours bi-weekly
Working Conditions
- Climbing: Occasionally
- Concentrating: Consistently
- Continuous Learning: Frequently
- Hearing (Conversation): Consistently
- Hearing (Other Sounds): Consistently
- Interpersonal Communication: Consistently
- Kneeling: Occasionally
- Lifting Lifting 50+ Lbs.: Rarely
- Lifting 11-50 Lbs.: Frequently
- Pulling: Occasionally
- Pushing: Occasionally
- Reaching: Consistently
- Reading: Consistently
- Sitting: Consistently
- Standing: Consistently
- Stooping: Occasionally
- Talking: Consistently
- Thinking/Reasoning: Consistently
- Using Hands: Consistently
- Color Vision: Consistently
- Visual Acuity (Far): Consistently
- Visual Acuity (Near): Consistently
- Walking: Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
- Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service
- Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone’s opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community