Pharmacy Technician Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise assigned areas of the Pharmacy Department and direct support personnel
• Provide day-to-day support to pharmacy staff members
• Oversee and coordinate staff training and ongoing competency programs
• Routinely work with management and others to improve pharmaceutical services
• Participate in the hiring and onboarding of new staff members
• Provide continuous feedback on performance and conduct annual performance evaluations
• Develop and implement pharmacy technician workflows
• Aid in the development of pharmacy standard operating procedures (SOPs)
• Assume role of pharmacy technician as needed during periods of low staffing/high workloads
• Maintain adequate stock of supplies/expense items needed to perform departmental functions
• Handle call outs and other staffing issues to meet minimum departmental requirements
• Promote cost-effective use of medications and departmental resources
• Assure that assigned areas function within all legal, professional and regulatory standards

QUALIFICATION REQUIREMENTS AND PROFESSIONAL SKILLS

• Demonstrates basic working knowledge of hospital pharmacy practice
• Works cooperatively with staff throughout Pharmacy Department and Medical Center
• Works efficiently, independently and safely in a complex and constantly changing environment
• Demonstrates effective communication skills in often difficult and critical circumstances
• Demonstrates advanced problem solving and conflict resolution
• Acts as a role model through dedication to the highest standards of professionalism
• Performs work in a highly detail-oriented manner
• Appropriately prioritizes tasks and demonstrates sound decision-making skills
• Promotes patient-centered and customer-focused care
• Performs all job functions in an ethical and compassionate manner
• Applies skills/knowledge to improve overall quality of pharmaceutical care within the organization
• Applies emerging leadership skills in such a way to positively impact the department
• Consistently adheres to AMCs Code of Conduct and Employee Manual

QUALIFICATIONS

• Must maintain: Pharmacy technician certification from a nationally accredited pharmacy technician certification program
• Pharmacy technician registration through NYS
• 3 Years’ Experience In Health System Pharmacy Practice Preferred