Jobs · Customer Service · Florida

Pharmacy Technician, Specialty Pharmacy

AssistRx · Orlando, FL · 7 mo ago
On-siteCustomer Service$21–$23/hrFull-time

Duties and Responsibilities

  • Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing
  • Contact physicians to obtain missing or necessary prescription information
  • Collect and verify pertinent patient information to ensure accurate processing
  • Absorb and maintain procedures and documentation to ensure compliance with state and federal regulations
  • Adhere strictly to HIPAA regulations to safeguard patient confidentiality
  • Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location
  • Accurately count, label, and prepare prescriptions according to established protocols
  • Maintain a clean, safe, and organized work environment in accordance with regulatory standards
  • Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter
  • Support inventory management by ensuring timely processing and stock control to improve operational efficiency
  • Use pharmacy management software for accurate and efficient prescription processing
  • Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction
  • Perform other duties as assigned by pharmacy management

Requirements

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
  • Certificates, licenses and registrations required: Florida Pharmacy Technician required, and National Pharmacy Technician license preferred
  • Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
  • Two to four years' experience as a pharmacy technician in a licensed pharmacy, preferred
  • Good communication skills, both written & verbal, preferred

Benefits

  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance

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