Pharmacy Technician Specialist Transitions of Care

Job Summary

The Pharmacy Transitions of Care Specialist is a dedicated member of the Pharmacy Department team who supports pharmacist-driven patient care activities as patients transition through the continuum of care, focusing on admission to hospital, level of care changes, and discharge from hospital. Routine responsibilities include completing detailed medication histories, identifying and communicating barriers to medication access, attending multidisciplinary care coordination rounds, facilitating discharge medication procurement, and working closely with the healthcare team to facilitate patient transitions.

Experience Description

• A minimum of 3 years of experience in Pharmacy, Healthcare, Managed care, or other health insurance environment is required.

Educational Background

• A High School diploma or equivalent is required.
• An Associate's Degree is preferred.
• A Graduate of an ASHP accredited pharmacy technician training program is preferred.

Training

• Electronic medical record experience.
• Experience with third party insurance.
• Experience with various computer systems and programs (e.g., Epic, McKesson Enterprise).

Special Skills

• Proven attention to detail.
• Effective interpersonal skills including outstanding organizational and follow-up skills.
• Professional communication skills.
• Ability to work independently and take initiative.
• Knowledge of medication names, doses, indications.
• Interpersonal skills, including the ability to develop collaborative alliances, promote teamwork, and ensure a high degree of internal and external customer satisfaction.
• Quick learner.
• Ability to function in a fast-paced and changing environment and balance multiple priorities.
• Problem-solving skills.

Licenses and Certifications

• Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire.
• Staff hired into this role prior to 3/31/23 must have applied for Wisconsin registration by 3/31/23 and have until 3/31/24 to obtain registration.
• Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Board's exam (PTCB) or the National Health career Association's exam (ExCPT) is required within 6 months of hire.
• Completion of the ASHP Medication Reconciliation Certificate is preferred.

Perks & Benefits

• Paid time off.
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities.
• Academic Partnership with the Medical College of Wisconsin.
• Referral bonuses.
• Retailer plan - 403b.
• Military discounts.
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics.
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available.