Jobs · Healthcare · Massachusetts

Pharmacy Technician (Per Diem)

Beth Israel Lahey Health · Needham, MA · 4 wk ago
Healthcare$24.5–$32.97/hrFull-time

Job Description

DUTIES AND RESPONSIBILITIES

  • Delivers medication to the patient care units in accordance with departmental policies and procedures, and other regulatory bodies such as the DEA and MA Board of pharmacy regulation.
  • Accurately fills medications.
  • Delivers medications to the automated dispensing machines (ADMs) in an accurate and timely manner.
  • In conjunction with other pharmacy colleagues, ensures that all drug distribution functions are completed in a safe and timely manner. Informs pharmacist and/or pharmacy leadership of any workflow issues.
  • Repackages and compounds medications, as needed, in accordance with departmental standard operating procedures.
  • For pharmacy technician with national certification and proper internal training: Interview patients to obtain medication histories (including OTC medications and herbal supplements) on all assigned patients; may interview patient family members and perform outreach to other pharmacies and healthcare facilities to confirm medication regimens or investigate discrepancies when necessary.
  • Affords assistance in maintaining appropriate inventory levels, including rotating stock, checking for expired medications, and informing pharmacist and pharmacy buyer when inventory levels are low.
  • For pharmacy technician with national certification and proper internal training: Receives requests for Prior Authorization from pharmacy or Tier Exception/PAF request from patient, completes requested documentation including patient demographics, prescription insurance coverage and clinical questions requested and submits for approval.
  • Organizes outdated or overstocked medications to ship back to manufacturers for credit.
  • Checks floor stock on various nursing stations daily.
  • For pharmacy technician with national certification and proper internal training: - May order scheduled VI medications from wholesaler as well as directly from manufacturer as directed by the director or designee. - Responsible for understanding and utilizing all technology to accomplish the above.
  • Is responsible for answering telephone calls, triaging the request, and following through with appropriate action.
  • Fully understands principle of sterile compounding, non-sterile compounding, and hazardous medication manipulation.
  • Actively participates in continuous performance improvement activities of the department, including providing suggestions on how to improve day-to-day operations.

Minimum Qualifications Required

  • Education: High School diploma or GED equivalency required
  • Licensure, Certification, Registration: MA Registered Pharmacy Technician with National Certification (PTCB or ExCPT) or a MA Registered Pharmacy Technician and obtaining National certification (PTCB or ExCPT) within 180 days of hire; or a MA Registered Pharmacy Technician Intern.
  • Skills, Knowledge & Abilities: Demonstrates the ability to be thoroughly trained to meet the requirements of this job description.
  • Experience: Previous hospital pharmacy experience and sterile compounding experience is preferred. Accurate math skills required.

Competencies

  • Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
  • Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
  • Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
  • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  • Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age Based Competencies

  • Employees in this job must be competent to provide patient care to the following age groups: Neonatal: Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 – 60 years, Elderly: 60 -.

Physical Nature of the Job

  • Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range

  • $24.50 – $32.97

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