Pharmacy Technician, Outpatient/Retail - Multiple Positions

About the role

The Department of Pharmacy at SUNY Downstate Health Sciences University seeks a full-time TH Pharmacy Technician, Outpatient/Retail.

Responsibilities

• Assist Pharmacists in preparing and distributing medications, maintaining drug inventory and maintaining patient records as directed by the Associate Director of Pharmacy;
• Enter all medication orders for verification;
• Order, receive, and stock inventory from medication distributor daily;
• Repack bulk pharmaceuticals;
• Participate in inventory functions, such as conducting routine expired drug checks, including, but not limited to, to recall removal with communication to the Pharmacist;
• Demonstrate competency in restocking, unloading, refilling, and discrepancy resolution; prioritize work to ensure completion of all tasks prior to end of shift;
• Maintain sanitary and orderly conditions; clean and maintain equipment with proper documentation in logs as per policy and procedures;
• Utilize several information systems and interact with service providers, patients and family members while documenting call activity;
• Process prescription refills and new orders, to include: obtaining appropriate information from patient, refill confirmation when appropriate, review pending refills with the supervising Pharmacist, generate refill documentation, and process third party claim adjudication;
• Provide one-stop resolution, demonstrating excellent customer service and problem-solving skills;
• Dispense the required drug information paperwork for each prescription at point of sale, and offer counseling by a Pharmacist;
• Deliver discharge medication to patient bedside through the meds-to-beds program, as needed;
• Maintain competence required for current position; if PTCB certified at the time of hire, maintain certification in good standing; complete all ongoing education and training as assigned by the department;
• Contribute to the organization’s overall process improvement activities; demonstrate critical thinking skills in identifying and analyzing problems and recommending solutions; demonstrate competency of all department policies and procedures;
• Promote a culture of safety as it relates to identifying safety and security risks proactively, and working to prevent injuries and/or harm to patients, visitors, or members of the SUNY Downstate community; observe the patient safety goals and commit to safe behavior and standards;
• Interact with others in a positive and friendly manner; adhere to patient experience philosophy and customer service standards; represent SUNY Downstate in a positive manner, focusing on institutional core values, which drive innovation and discovery, respect of people, service to community; value integrity and embrace diversity and inclusion;
• Demonstrate/model effective communication skills when interacting with customers, visitors, patients and co-workers; give and accepts constructive feedback; welcome and assist with orientation of new staff;
• Deliver medication to patients at bedside required by the Meds-to-Beds Program.

Qualifications

• Candidates must fulfill one of the following in order to meet minimum qualifications:
• New York State Pharmacy Technician License and National Pharmacy Technician Certification;
• National Pharmacy Technician Certification plus 6-months of Pharmacy Technician experience, and New York State Pharmacy Technician license within 6-months;
• 1-year of Pharmacy Technician experience (or successful completion of a military or other accredited Pharmacy Technician training program).
• Will be required to receive the National Pharmacy Technician Certification within 18-months of hire and New York State Pharmacy Technician License within 6-months of national certification.
• Additionally, Strong ability to work independently;
• Proficient computer skills in Excel, Word, PowerPoint, and other basic programs;
• Ability to exert up to 50 pounds of force occasionally, and up to 20 pounds frequently, and up to 10 pounds of force constantly in order to move objects.