Pharmacy Technician Intake

Contract position based in Raleigh, NC. Hybrid work arrangement after an initial on-site reverification period.

About the role

Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work and general instructions on new assignments.

Responsibilities

• Review contents of referral to ensure complete and accurate information has been received.
• Create a patient profile from a scanned or faxed image by entering correct patient and provider information to ensure all other groups can successfully serve the patient.
• Conduct initial check of prescription to ensure clinical accuracy for processing.
• Communicate with providers regarding referral status, prescription clarification, missing information, or patient concerns so that all information is collected and accurate before it reaches other teams for further processing.
• Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral.
• Enter new provider information (e.g., National Provider Identifier) accurately into the system so that the Business Intelligence group can complete their reporting.
• Perform other duties as assigned.

Requirements

• Current CPhT (Certified Pharmacy Technician) certification required; must be current without restrictions and in good standing.
• 2 years of pharmacy experience preferred.
• Prior experience working in a pharmacy setting required.
• High School Diploma required; healthcare experience preferred.
• CPhT NC registration required.

Skills

• Call center experience
• Verification
• Pharmacy technician certification
• Pharmacy operations
• Data entry
• Excellent organizational and time management skills
• Competent in basic computer skills
• Multi-task oriented
• Ability to effectively work with people
• Conscientious and detail-oriented
• Flexible and adaptable

Schedule

• Start date: September 8th.
• Initial on-site schedule: 9:00 AM – 6:00 PM, Monday through Friday, during the reverification period.
• After reverification: 11:00 AM – 8:00 PM, hybrid work arrangement.

Pay

• During reverification period: $23.00/hour.
• After conversion (if applicable): $22.00/hour.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)